Rachel Graham
Student at Sheridan College- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
CA
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Experience
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Sheridan College
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Canada
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Higher Education
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700 & Above Employee
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Student
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Sep 2020 - Present
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Canadian Bearings
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Canada
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Automation Machinery Manufacturing
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200 - 300 Employee
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IT Service Desk Administrator
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Jan 2022 - Apr 2022
• Accept technical support calls to the IT department and log them in the service desk tracking system. • Escalate technical support issues that cannot be addressed to the appropriate technician. • Configure employee laptops with needed software and settings. • Accept technical support calls to the IT department and log them in the service desk tracking system. • Escalate technical support issues that cannot be addressed to the appropriate technician. • Configure employee laptops with needed software and settings.
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Education
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University of Toronto Mississauga
Bachelor's degree, Economics
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