Experience

Axis Health System

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Human Resources Generalist

  • Jul 2022 - Present

• Call Center and Front Office Manager

  • Aug 2016 - Present

  United States of America Montrose, Colorado

• Call Center & Front Office Manager

  • Oct 2018 - Present

  Montrose

• Call Center Representative

  • Apr 2018 - Present

• Human Resources Generalist

  • Mar 2022 - Aug 2022

  Montrose, Colorado, United States



Montrose Center for Mental Health

• Office Coordinator

  • Aug 2016 - Present



PPG

• United States
• Paint, Coating, and Adhesive Manufacturing
• 700 & Above Employee

• Order Management Coordinator

  • Nov 2015 - Jul 2016

  • Responsible for distribution of incoming Orders and Credits requests and mailboxes. • Run Reports for all Order Management.



PPG Industries

• Customer Relations Representative

  • Feb 2014 - Nov 2015

  Cranberry, PA Energetic, dedicated associate with strong interpersonal skills. Proven ability to work effectively in a variety of time-sensitive and deadline-based settings and scenarios • Demonstrates strong understanding of company products and policies. • Efficient at placing multiple orders into the multiple proprietary systems used by PPG. • Effective at answering questions regarding pricing, variety, and stock availability in a time-sensitive environment while accomplishing multiple… Show more Energetic, dedicated associate with strong interpersonal skills. Proven ability to work effectively in a variety of time-sensitive and deadline-based settings and scenarios • Demonstrates strong understanding of company products and policies. • Efficient at placing multiple orders into the multiple proprietary systems used by PPG. • Effective at answering questions regarding pricing, variety, and stock availability in a time-sensitive environment while accomplishing multiple other tasks and routine duties. • Displays thorough and up-to-date knowledge of company products and services giving sales representatives a competitive advantage in building rapport with PPG Dealers, Company Stores, and customers. • Recognized for communicating forthcoming company initiatives to sales representatives along with those of local competitors to facilitate increased product sales. • Lead department new-employee trainer for order-entry, customer management, and process organization. Awards - PPG  Facilitator for the United Way Campaign – Special Recognition Jul. 16, 2014  Workload Achievement for United Way orders Oct. 6, 2014  Top Call-Taker Award – (Month of October) Nov. 5, 2014  Top Call-Taker & Order Entry Award (Month of November) Dec. 8, 2014  Top Call-Taker Award (Month of December) Jan.14, 2015  Top Calls, Credits and Orders award (Month of January) Jan. 17, 2015 Show less



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Direct Sales Representative

  • Aug 2012 - Feb 2013

  300 Corliss St, Pittsburgh, PA 15220 Door to Door Direct Sales of Comcast Xfinity digital media services.



South University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Admissions

  • Oct 2010 - May 2012

  1400 Penn Ave, Pittsburgh, PA 15222 Maintain consistent, direct contact with assigned student group covering multiple campuses through phone and email contact. Work with Admissions to understand, monitor, and convey all aspects of registration, financial aid submission, tuition costs and school programs. Collaborate with faculty regarding student concerns, student progress and course content. Support curricular and co-curricular involvement through referral, participation and advertisement of available opportunities to on-ground… Show more Maintain consistent, direct contact with assigned student group covering multiple campuses through phone and email contact. Work with Admissions to understand, monitor, and convey all aspects of registration, financial aid submission, tuition costs and school programs. Collaborate with faculty regarding student concerns, student progress and course content. Support curricular and co-curricular involvement through referral, participation and advertisement of available opportunities to on-ground and online students. Participate and support all key departmental operations including tracking statistics, proper file documentation, departmental meetings, strategic planning and program assessment. Show less



francesca’s®

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Dec 2009 - Oct 2010

  5426 Walnut Street, Pittsburgh, PA 15223 ▪ Business process and policy: At the direction of Director of Store Operations, implement new or revised boutique policies and procedures to align with current business needs and support exceptional customer service standards. ▪ Communications: Write clear and succinct boutiques communication that results in accurate execution by store teams. Get messages across with the desired effect through both written and verbal communications. ▪ Loss Prevention: Develop and manage a… Show more ▪ Business process and policy: At the direction of Director of Store Operations, implement new or revised boutique policies and procedures to align with current business needs and support exceptional customer service standards. ▪ Communications: Write clear and succinct boutiques communication that results in accurate execution by store teams. Get messages across with the desired effect through both written and verbal communications. ▪ Loss Prevention: Develop and manage a loss prevention awareness program for Francesca’s Collections. Create and analyze exception reports. Collaborate with Inventory Control on inventory related issues. ▪ Documentation: Create, proof, and deliver training and educational documentation to boutiques and the field management team regarding operational policy and procedure that supports company culture and can easily be interpreted and executed by the end user. Prepare, maintain, and deliver project documentation to business partners to support key company initiatives. ▪ Intranet site: Serve as the expert on our intranet site that services boutiques and field management team. Manage content and coordinate with key business partners to optimize the use for the intranet for communications impacting the boutiques and field management. ▪ Business partner collaboration: Inform, communicate and closely collaborate with Director of Store Operations on projects, policies, and procedures to ensure ideas are captured and implemented as applicable, provide status update, and gain knowledge/insight for maximum benefit. ▪ Project management: Create and utilize project organization tools to keep project deliveries on schedule and track progress. ▪ Supply Management: Oversee the supply program, product management, and distribution. ▪ Compliance: Manage Store Operations calendar and the boutique execution and response to calendar tasks. Show less



White House Black Market

• Retail
• 700 & Above Employee

• Sales Lead Supervisor

  • Jul 2006 - Dec 2009

  5533 Walnut St, Pittsburgh, PA 15232 ▪ -Opening/Closing duties, store alarms, keyholder. ▪ -Supervising sales associates’ goals, numbers, tasks, dividing sales sheets. ▪ -Assisting in events, individual duties ▪ -Calling Regional for daily stats, achievements, improvements. ▪ -Cleaning, Ordering supplies, greeting and answering phones.