Rachel Borror
Senior Manager-Instructional Design at Accredo - An Express Scripts Company- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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German Elementary proficiency
Topline Score
Bio
Julie Langevin
Rachel’s level of professionalism is balanced by her creativity, both of these strengths in the instructional design department. It was great to work with her and often I would reach out to her for a fresh perspective any time I needed assistance on a project. Rachel served as project manager for a series of soft skills coaching modules that were designed to be used throughout our business. These modules proved to be a huge success, which was supported by the business metrics that were tracked following the implementation of these modules. Rachel is highly conscientious in the planning, follow though and organization of projects. She often delivered proactive solutions in highly stressful situations where time was of the essence, resulting in an overall improvement in the customer experience delivered by our associates. Additionally, Rachel excelled at talent development in helping the Instructional Designers who worked under grow in their skills and develop their careers.
Shari Potter
Rachel is a creative, articulate, and dedicated Instructional Design Manager. She has proven leadership skills, is highly analytical and has extensive knowledge of learning styles and methods. Rachel is an excellent collaborator and an asset to any team.
Julie Langevin
Rachel’s level of professionalism is balanced by her creativity, both of these strengths in the instructional design department. It was great to work with her and often I would reach out to her for a fresh perspective any time I needed assistance on a project. Rachel served as project manager for a series of soft skills coaching modules that were designed to be used throughout our business. These modules proved to be a huge success, which was supported by the business metrics that were tracked following the implementation of these modules. Rachel is highly conscientious in the planning, follow though and organization of projects. She often delivered proactive solutions in highly stressful situations where time was of the essence, resulting in an overall improvement in the customer experience delivered by our associates. Additionally, Rachel excelled at talent development in helping the Instructional Designers who worked under grow in their skills and develop their careers.
Shari Potter
Rachel is a creative, articulate, and dedicated Instructional Design Manager. She has proven leadership skills, is highly analytical and has extensive knowledge of learning styles and methods. Rachel is an excellent collaborator and an asset to any team.
Julie Langevin
Rachel’s level of professionalism is balanced by her creativity, both of these strengths in the instructional design department. It was great to work with her and often I would reach out to her for a fresh perspective any time I needed assistance on a project. Rachel served as project manager for a series of soft skills coaching modules that were designed to be used throughout our business. These modules proved to be a huge success, which was supported by the business metrics that were tracked following the implementation of these modules. Rachel is highly conscientious in the planning, follow though and organization of projects. She often delivered proactive solutions in highly stressful situations where time was of the essence, resulting in an overall improvement in the customer experience delivered by our associates. Additionally, Rachel excelled at talent development in helping the Instructional Designers who worked under grow in their skills and develop their careers.
Shari Potter
Rachel is a creative, articulate, and dedicated Instructional Design Manager. She has proven leadership skills, is highly analytical and has extensive knowledge of learning styles and methods. Rachel is an excellent collaborator and an asset to any team.
Julie Langevin
Rachel’s level of professionalism is balanced by her creativity, both of these strengths in the instructional design department. It was great to work with her and often I would reach out to her for a fresh perspective any time I needed assistance on a project. Rachel served as project manager for a series of soft skills coaching modules that were designed to be used throughout our business. These modules proved to be a huge success, which was supported by the business metrics that were tracked following the implementation of these modules. Rachel is highly conscientious in the planning, follow though and organization of projects. She often delivered proactive solutions in highly stressful situations where time was of the essence, resulting in an overall improvement in the customer experience delivered by our associates. Additionally, Rachel excelled at talent development in helping the Instructional Designers who worked under grow in their skills and develop their careers.
Shari Potter
Rachel is a creative, articulate, and dedicated Instructional Design Manager. She has proven leadership skills, is highly analytical and has extensive knowledge of learning styles and methods. Rachel is an excellent collaborator and an asset to any team.
Experience
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Accredo - An Express Scripts Company
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Hospitals and Health Care
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300 - 400 Employee
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Senior Manager-Instructional Design
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Apr 2016 - Present
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Macy's
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United States
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Retail
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700 & Above Employee
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Instructional Design Manager
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2011 - 2016
Project Manager for virtual and face-to-face learning materials created for Macy’s & Bloomingdale’s support teams, analyze trends/needs and determine processes, manage global projects impacting business performance, provide designer guidance and feedback throughout project development, and measure results.Partners in Time Committee team captain on multiple campaigns and events focused on volunteering and fund-raising for health/welfare and civic/social organizations. Active in United Way annual campaign.
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Human Resources Specialist
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2005 - 2011
Managed FMLA and leaves of absence, coordinated ADA accommodations and worker’s compensation claims, planned special events, facilitated New Hire Orientation and HR trainings, processed payroll, conducted background checks, assisted with associate relations and employment screenings/recruiting, resolved associate concerns and answered inquiries regarding associate benefits, compensation, employment verification, and federal/state employment lawsSafety Team Committee member
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May Department Stores
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United States
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Retail
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1 - 100 Employee
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Marshall Field's Clerical
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2004 - 2005
Monitored employee scheduling and productivity, served as a liaison between HR and associates, developed special events/contests to drive results, managed associate attendance and leaves of absence Monitored employee scheduling and productivity, served as a liaison between HR and associates, developed special events/contests to drive results, managed associate attendance and leaves of absence
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Bowling Green State University
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United States
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Higher Education
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700 & Above Employee
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Popular Culture Center Assistant Director
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2003 - 2004
Managed large-scale international event/conference planning/administration and academic publications
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Graduate Instructor
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2002 - 2003
Instructed undergraduate classes in Cultural Studies, designed and developed curriculum
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Education
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2002 - 2004
Bowling Green State University
Master of Arts (MA), Popular Culture Studies -
1997 - 2001
Illinois Wesleyan University
Bachelor’s Degree, Anthropology & Art History -
2000 - 2000
IES Abroad
Vienna, Austria, Art History, Criticism and Conservation -
1999 - 1999
The Australian National University
Canberra, Australia, Anthropology
Community
