Experience

Walla Walla Symphony

• United States
• Musicians
• 1 - 100 Employee

• Patron Relations Coordinator

  • Aug 2015 - Present

  The Walla Walla Symphony is the longest continually operating symphony orchestra west of the Mississippi, and has been celebrating great music since 1907. As Patron Relations Coordinator, I assist with development and stakeholder engagement efforts. •Development: entering donations and generating timely acknowledgment letters, soliciting local and regional businesses for ad sales and auction items, securing wine sponsors for concerts and special events •Marketing: designing and composing emails, managing social media accounts, writing and distributing press releases, and monitoring the marketing/communications calendar to ensure deadlines are met •Box office management: processing ticket and subscription orders through Patron Manager, supervising box office activities on performance nights •Data management: serving as the point person for the data migration from Arts People to Patron Manager, maintaining data integrity Show less



Michigan Humanities Council

• Administrative Assistant

  • Sep 2014 - Jul 2015

  The Michigan Humanities Council’s mission is to connect people and communities by fostering and supporting quality cultural programs. Responsibilities included •Providing administrative support for the Executive Director and other staff •Serving as the Board Liaison by coordinating the logistics and materials for board meetings and board orientation meetings •Serving as the staff liaison for the Executive Committee •Providing support and recording minutes for Executive Committee, Finance Committee, and full board meetings •Management of the physical office, supplies, mail, deliveries, equipment, storage areas and phones •Providing orientation to the office environment and office routines for new staff Show less



Opera Grand Rapids

• United States
• Performing Arts
• 1 - 100 Employee

• Soprano Chorister

  • Aug 2014 - Nov 2014

  Performing as a soprano chorister in Carmen. Performing as a soprano chorister in Carmen.



Unishippers

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Freight Customer Service Specialist

  • Jun 2013 - Sep 2014

  Unishippers is a third party logistics company that works with heavy freight carriers and UPS to provide discounted shipping services to small and medium-sized businesses. Responsibilities include providing customer service support by quoting and coordinating shipments, as well as helping to resolve disputes with heavy freight carriers. Unishippers is a third party logistics company that works with heavy freight carriers and UPS to provide discounted shipping services to small and medium-sized businesses. Responsibilities include providing customer service support by quoting and coordinating shipments, as well as helping to resolve disputes with heavy freight carriers.



Toledo Opera

• United States
• Performing Arts
• 1 - 100 Employee

• Patron Services Manager/Development Assistant

  • Jun 2012 - May 2014

  Toledo Opera serves audience members and schools in Northwest Ohio and Southeast Michigan. Responsibilities included the following:•Development assistant— management of donor files using Raiser’s Edge, recording donations, coordinating pledge and renewal notices, generating daily gift entry and bank deposit reports•Managing the box office—processing ticket orders in Choice ticketing, developing subscriber materials, supervising box office on performance nights•Assistant to the Associate Director—research of various arts related topics, such as education programs and grant opportunities; assisting with creation of study guides•Attending board meetings, taking and typing up minutes for distribution•Training co-workers on Raiser’s Edge and Choice ticketing and monitoring their work for accuracy Show less

• Soprano Chorister

  • Oct 2011 - Oct 2012

  Performing as a first soprano chorister in La Traviata, Turandot, and La Bohème.

• Intern

  • Sep 2011 - Dec 2011

  Toledo Opera serves audience members and schools in Northwest Ohio and Southeast Michigan. At the time I began my internship Toledo Opera was recovering from almost closing its doors. While I was there, I assisted staff members with general office work and special projects related to education and outreach, production, marketing, and ticketing.



Marshall Music Co

• Retail
• 1 - 100 Employee

• Band & Orchestra Sales Representative

  • Aug 2010 - May 2012

  Marshall Music's instrumental rental program services school through Michigan's lower peninsula. Responsibilities included assisting customers with instrument rentals, exchanges, and repair requests, recommending and selling accessories, and general department upkeep. Marshall Music's instrumental rental program services school through Michigan's lower peninsula. Responsibilities included assisting customers with instrument rentals, exchanges, and repair requests, recommending and selling accessories, and general department upkeep.



Utah Symphony | Utah Opera

• United States
• Performing Arts
• 1 - 100 Employee

• Soprano Chorister

  • Apr 2008 - Oct 2009

  Performing as a first and second soprano chorister in well-known choral and opera works, including: Carmina Burana, Requiem (Durufle), Beethoven's 9th, Mozart's Requiem, La Damoiselle élue (Debussy), Handel's Messiah, Madame Butterfly, and Macbeth. Performing as a first and second soprano chorister in well-known choral and opera works, including: Carmina Burana, Requiem (Durufle), Beethoven's 9th, Mozart's Requiem, La Damoiselle élue (Debussy), Handel's Messiah, Madame Butterfly, and Macbeth.



Zions Bancorporation

• United States
• Banking
• 700 & Above Employee

• Bankcard Operations Specialist

  • Jul 2007 - Dec 2008

  Zions Bancorporation is a bank holding company with subsidiaries in Utah, Arizona, California, Colorado, Nevada, Oregon, Texas, and Washington. Responsibilities include performing non-monetary maintenance on customer accounts, updating names on bank cards, researching credit bureau disputes, and assisting the lost and stolen card department. Zions Bancorporation is a bank holding company with subsidiaries in Utah, Arizona, California, Colorado, Nevada, Oregon, Texas, and Washington. Responsibilities include performing non-monetary maintenance on customer accounts, updating names on bank cards, researching credit bureau disputes, and assisting the lost and stolen card department.



Fairfield Inn & Suites by Marriott

• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • May 2006 - Jun 2007

  Responsibilities included providing excellent customer service assisting with reservations, guest check-ins and check-outs, handling cash, running night audit reports, and fulfilling guest requests. Responsibilities included providing excellent customer service assisting with reservations, guest check-ins and check-outs, handling cash, running night audit reports, and fulfilling guest requests.