Communications Officer

• Nov 2022 - Present

Executive Officer

• Aug 2019 - Nov 2022

I provide administrative support across the Directorate, Members and residents such as recording minutes, scheduling meetings and reviewing complaints. I also deal with Freedom of Information requests, using Nitro Pro software for redactions.

Customer Service Advisor

• Aug 2018 - Aug 2019

Delivered excellent service and advice to residents in the borough through various communicative channels such as telephone, letters, and email.

Customer Assistant

• Nov 2013 - Aug 2018

Digital Marketing Intern

• Sep 2017 - Jan 2018

I managed multiple websites and social media accounts. Increased website traffic by 30% through creating engaging content such as infographics, blogs, and social media posts. I became proficient in Google Analytics and expert SEO strategies. Used various video platforms, scheduling tools and CMS to maximise sales and engage followers. I managed multiple websites and social media accounts. Increased website traffic by 30% through creating engaging content such as infographics, blogs, and social media posts. I became proficient in Google Analytics and expert SEO strategies. Used various video platforms, scheduling tools and CMS to maximise sales and engage followers.

Party Host

• Mar 2013 - Oct 2013

I hosted birthday parties, created interactive games and assisted guests throughout the centre. I also supervised the children's health and safety and ensured I followed the brief before hosting parties. I hosted birthday parties, created interactive games and assisted guests throughout the centre. I also supervised the children's health and safety and ensured I followed the brief before hosting parties.