Rachel Yip

Customer/Contact Centre Administrator at MotorOne Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English Professional working proficiency
  • Vietnamese Native or bilingual proficiency

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Experience

    • Australia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Customer/Contact Centre Administrator
      • Jul 2023 - Present

    • Australia
    • Entertainment
    • 1 - 100 Employee
    • Supervisor
      • Oct 2022 - Apr 2023

      Serving customers at the Box Office and listen to any cinema experience queries. Maintain site conditions and organising functions. Responsible for opening and closing procedures. Serving customers at the Box Office and listen to any cinema experience queries. Maintain site conditions and organising functions. Responsible for opening and closing procedures.

    • France
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Sales Representative
      • Nov 2022 - Feb 2023

      Representative for the Kiehls skincare brand. I provided skincare advice and maintained the counter. Would assist other Counter on the Myer Beauty Floor when in need. Representative for the Kiehls skincare brand. I provided skincare advice and maintained the counter. Would assist other Counter on the Myer Beauty Floor when in need.

    • Japan
    • Retail
    • 700 & Above Employee
    • Retail Sales Assistant
      • Apr 2022 - Sep 2022

      Efficient coordination between customer service and completing store tasks under set time goals. Utilized RFID system in store operations. Efficient coordination between customer service and completing store tasks under set time goals. Utilized RFID system in store operations.

    • Australia
    • Travel Arrangements
    • 1 - 100 Employee
    • Dining Server
      • Apr 2021 - May 2022

      Trained in a fast paced Fine Dining environment in the popular restaurant, Misono Teppanyaki. Was responsible for ensuring a smooth dining experience for guests and the 2 hour booking limit was followed. Completed JW Marriott 5 Star Standard customer service training. Trained in a fast paced Fine Dining environment in the popular restaurant, Misono Teppanyaki. Was responsible for ensuring a smooth dining experience for guests and the 2 hour booking limit was followed. Completed JW Marriott 5 Star Standard customer service training.

    • Australia
    • Retail
    • 1 - 100 Employee
    • Retail Sales Assistant Department Supervisor
      • Nov 2017 - Feb 2021

      Household Health and Beauty Supervisor. Part of the leadership team and provided admin assistance to the Manager and Assistant Managers, acting as representative in their absence. Organised a 'Happiness' committee within work to motivate staff and encourage a warm work culture. Responsible for store related tasks in the Household Department such as stock replenishment, staff delegation, maintenance of VM standards and stockroom organisation. Performed the company's high standard of customer service and training new staff. Show less

  • Yesteryear vintage clothing
    • Chadstone, Victoria, Australia
    • Retail Sales Assistant
      • Nov 2018 - Jun 2019

      Part of 100 square, i was sales assistant delivering personal customer service and self managing the store. Part of 100 square, i was sales assistant delivering personal customer service and self managing the store.

    • Senior Waitress
      • Feb 2016 - Apr 2018

      Waitress and bartender. Assisted with management of the store and training of staff. Waitress and bartender. Assisted with management of the store and training of staff.

    • Australia
    • Food and Beverage Services
    • 100 - 200 Employee
    • Retail Sales Assistant
      • Nov 2017 - Jan 2018

  • Gerwurzhaus
    • Chadstone, Victoria, Australia
    • Retail Sales Assistant
      • Nov 2017 - Jan 2018

Education

  • New York Film Academy Australia, Gold Coast
    Diploma of Education, Screen and Media
    2021 - 2022
  • Chisholm Institute
    Diploma of Education, Photography and Photo Imaging
    2017 - 2017
  • Monash University
    Bachelor of Arts - BA, Film and Screen Studies
    2015 - 2017

Community

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