Experience

Coviance

• United States
• Financial Services
• 1 - 100 Employee

• Vendor Services Manager

  • Jan 2023 - Present



MSI

• United States
• Real Estate
• 1 - 100 Employee

• AVP Head of Vendor Management

  • Jun 2021 - Dec 2022

• QC & Vendor Management Manager

  • Jan 2020 - Jun 2021

  Manage a vendor facing team of vendor management analysts, manage a quality control team both stateside and overseas, decision company liability on scorecard, timeframe and loss impacts, oversee vendor recruiting and compliance, revamp internal and external trainings annually, monitor, negotiate and recommend vendor contract updates, conduct invoice reconciliations, trend quality errors and coach the field network to mitigate all around losses.

• Client & Vendor Management Manager

  • Jan 2017 - Jan 2020

  Manage a client facing team of property preservation specialists, manage a vendor facing team of vendor management analysts, decision company liability on scorecard, timeframe and loss impacts, forecast future month data and trends, oversee vendor recruiting and compliance, revamp field rep training annually, monitor, negotiate and recommend vendor contract updates, conduct invoice reconciliations, oversee production improvement initiatives and streamline workflows.

• Client Management Supervisor

  • Jan 2016 - Jan 2017

  Manage team of post-foreclosure sale property preservation specialists, conduct ongoing coaching and training, analyze loan history and determine liabilities & neglect.

• High Risk Analyst

  • Feb 2014 - Jan 2016

  Analyze loan history for property preservation and hazard insurance repair teams, determine liabilities and neglect, compile operational data & statistics.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Loan Documentation Specialist 4

  • Apr 2012 - Jan 2014

  Refinanced conventional, FHA & VA loans, managed a pipeline of up to 125+ loan applications, willingly provided support and help to colleagues and other business departments. Refinanced conventional, FHA & VA loans, managed a pipeline of up to 125+ loan applications, willingly provided support and help to colleagues and other business departments.



Transamerica

• United States
• Financial Services
• 700 & Above Employee

• Retirement Processing Associate - Diversified Investment Advisors

  • Jan 2011 - Apr 2012

  Specialized in spectrum of defined benefit and contribution retirement plans; 401(l), 403(b), Traditional/Roth IRAs, 457(b) and Non-Qualified Deferred Compensation. Processed retirement account transactions, terminations, hardships, survivor beneficiary, fund transfers and in-kind stock exchanges. Specialized in spectrum of defined benefit and contribution retirement plans; 401(l), 403(b), Traditional/Roth IRAs, 457(b) and Non-Qualified Deferred Compensation. Processed retirement account transactions, terminations, hardships, survivor beneficiary, fund transfers and in-kind stock exchanges.



Yellowbook USA

• United States
• Advertising Services
• 1 - 100 Employee

• Inside Sales Representative

  • Aug 2010 - Jan 2011

  Prospect new business, create, build and design print and online advertisements. Prospect new business, create, build and design print and online advertisements.



University of Iowa Community Credit Union

• Iowa City, Iowa, United States

• Financial Services Representative

  • Jul 2008 - Aug 2010

  Managed cash vault and ordered monies from Federal Reserve, managed and audited safety deposit box operations, performed financial transactions and cross sold additional products and services. Managed cash vault and ordered monies from Federal Reserve, managed and audited safety deposit box operations, performed financial transactions and cross sold additional products and services.