Experience

ACEing Autism 501(c)3

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Program Manager

  • Apr 2023 - Present

  Responsible for managing the Program Coordinator and providing operational support to the Director of Program Operations, Regional Program Directors, and Program Directors. This role has administrative oversight of the registration processes, system, data, and data analysis for program participants and volunteers. - Manage the Program Coordinator, including overseeing the ordering of supplies and equipment, management of fulfillment center inventory, background check administration and… Show more Responsible for managing the Program Coordinator and providing operational support to the Director of Program Operations, Regional Program Directors, and Program Directors. This role has administrative oversight of the registration processes, system, data, and data analysis for program participants and volunteers. - Manage the Program Coordinator, including overseeing the ordering of supplies and equipment, management of fulfillment center inventory, background check administration and tracking, and parent surveys and related activities. - Oversee the daily operations of all ACEing Autism community and school programs, and support with programming logistics including scheduling, curriculum, facilities, technology, registration, enrollment, etc., for all new and existing locations. - Deliver comprehensive trainings/re-trainings to Program Directors on ACEing Autism processes and systems. - Provide consistent and ongoing communications and support to programs’ staff, Program Directors, volunteers, and parents and ensure all needs and concerns are addressed. - Manage and upkeep program data. - Drive Program Director and volunteer management/engagement initiatives. - Provide support to Measurement and Evaluation research activities. - Support in preparing annual programming budget and expenditures. - Support in the development of administrative procedures and processes to create structure and guidelines for programs and staff. - Provide support, communications, and/or organizational preparation and management for staff conferences and other special events. - Develop and launch programmatic e-communications. - Collaborate with Marketing Manager to create and maintain email distribution lists and program-related content for organizational communications and website content. - Technical systems identification and implementation management.

• Lead Program Coordinator

  • May 2019 - Present

  - Leading our nationwide network of tennis programs for children with Autism Spectrum Disorder - Main day-to-day point of contact for 140 program staffers and 4,000 volunteers as they conduct 150 tennis sessions per year for 1,500 participants across 33 states and counting - Supporting the team’s aggressive expansion goals by training all new program staff on our proprietary program methodology, administration routines… Show more - Leading our nationwide network of tennis programs for children with Autism Spectrum Disorder - Main day-to-day point of contact for 140 program staffers and 4,000 volunteers as they conduct 150 tennis sessions per year for 1,500 participants across 33 states and counting - Supporting the team’s aggressive expansion goals by training all new program staff on our proprietary program methodology, administration routines, logistics, and volunteer/participant recruitment - Screening the continuous pipeline of Program Director and volunteer applicants, including interviews and background checks - Collaboratively managing Regional Program Directions with our Director of Program Operations to measure and improve overall program quality and scalability - Project managing the development of our custom registration and operations system: a multi-year project to aggregate, digitize, and automate all of our operational workflows - Assisting with events, donor outreach, research projects, and critical projects for the organization - Acted as Interim Marketing Manager from March - August 2020 - Implemented our first full-fledged social media strategy and content schedule - Personally wrote all copy and designed all media assets across our social accounts - All Office Manager responsibilities

• Office Manager

  • Jun 2018 - Apr 2019

  - Provided operational support to the Executive Director, Director of Program Operations, and Program Directors and ensured and created office and administrative infrastructure was in place - Maintained and improved administrative oversight of registrations for program participants and volunteers - Ordered and shipped all program and office supplies and created methods for creating records of orders - Provided program information to all interested families via phone calls, emails, and… Show more - Provided operational support to the Executive Director, Director of Program Operations, and Program Directors and ensured and created office and administrative infrastructure was in place - Maintained and improved administrative oversight of registrations for program participants and volunteers - Ordered and shipped all program and office supplies and created methods for creating records of orders - Provided program information to all interested families via phone calls, emails, and writing content for the website and newsletters



CMM, LLP

• United States
• Accounting
• 1 - 100 Employee

• Business Management Assistant

  • Feb 2017 - Jun 2018

  -Personal assistant to the Director of Business Management -Processing accounts payable, creating accounting journal entries, and processing cash receipts for seven top clients -Streamlined accounts payable schedule, resulting in fewer late payments and ease in employee and client onboarding -Communicate with vendors to resolve client issues -Personal assistant to the Director of Business Management -Processing accounts payable, creating accounting journal entries, and processing cash receipts for seven top clients -Streamlined accounts payable schedule, resulting in fewer late payments and ease in employee and client onboarding -Communicate with vendors to resolve client issues



Red Hen Press

• Book and Periodical Publishing
• 1 - 100 Employee

• Editorial Intern

  • Aug 2017 - Jan 2018

  -Edited and proofread thirteen manuscripts and book covers for content, grammar, usage, style, and formatting in accordance with house style guidelines and Chicago Manual of Style -Acted as liaison for managing changes between authors and the editorial team -Developed detailed reader reports for manuscript acquisition meetings -Edited and proofread thirteen manuscripts and book covers for content, grammar, usage, style, and formatting in accordance with house style guidelines and Chicago Manual of Style -Acted as liaison for managing changes between authors and the editorial team -Developed detailed reader reports for manuscript acquisition meetings



Drizzle Olive Oil and Vinegar Tasting Room

• Bellingham, Washington Area

• Assistant Sales Manager & Sales Associate

  • Aug 2015 - Dec 2016

  -Built a strong customer base by conducting educational in-store oil and vinegar tastings -Increased beer and wine sales by leading tastings, crafting detailed descriptions for sales associates, and providing insight to vendors about customer feedback/requests -Increased art sales by recruiting a roster of rotating local artists to promote their work on social media and in-store -Built a strong customer base by conducting educational in-store oil and vinegar tastings -Increased beer and wine sales by leading tastings, crafting detailed descriptions for sales associates, and providing insight to vendors about customer feedback/requests -Increased art sales by recruiting a roster of rotating local artists to promote their work on social media and in-store



TSEHAI Publishers

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Copy Editing Intern

  • May 2014 - Dec 2014

  - Proofread manuscripts, research papers, and marketing materials in accordance with house style, Chicago Manual of Style, and AP Stylebook - Researched authors and wrote biographies for promotional and cover material - Proofread manuscripts, research papers, and marketing materials in accordance with house style, Chicago Manual of Style, and AP Stylebook - Researched authors and wrote biographies for promotional and cover material



Pedaler’s Fork

• Calabasas, CA

• Barista

  • Jun 2013 - Aug 2013