Operational Excellence Manager

• Aug 2023 - Present

Project Manager

• Aug 2021 - Aug 2023

-Implemented Department of Defense Cybersecurity Maturity Model Certification program per NIST 800-171 across campus for both digital and physical environemnts for grant or contract growth in Controlled Unclassified Information research -Jointly developed a fast track PMO methodology to support student, academic, and administrative faculty in project planning for research and strategic business growth -Building the framework for a research project management program in the Office of Research and Technology Transfer to grow talent and capacity in support of R1 status -Initiating a classroom modernization multi-phased project to enhance student and faculty experience by utilizing a balance between remote technologies, adaptability, and hands on learner interaction Show less

Manufacturing Process Engineer

• Sep 2019 - Dec 2020

•Project creation and management of a one-piece flow Phenom 300 seat production generating $6m in waste reduction, cutting production lead time by 50%, labor cost by 49.1% and seat cycle time by 20.5 hours•Project managing E2 commercial jet seat manufacturing readiness and integration into a one-piece flow line, setting system key performance indicators “KPIs”, interdepartmental milestones, and troubleshooting product design maturity roadblocks with an interdisciplinary team•Technical corrective action troubleshooting of seat swivel malfunction, building a complex seat frame to identify point of failure and implement a simple solution that avoided a drawing revision spec or FAA notification•Review and implement design change drawings and procedural impacts on the production line for producibility, tooling, ergonomics, and product flow•Manufacturing build instruction creation in Catia and Solidworks eDrawings with focus on production process flow and procedures •Consultant and Instructor for Embraer Engineering and Technology Center’s training program, specifically for the A3 Problem Solving Methodology course•Integrated product development team member analyzing new designs and advising on producibility and make vs buy for increased product maturity, requiring negotiation skills between technical center and operations Show less

Lean Specialist

• Mar 2018 - Sep 2019

•Built continuous improvement tools and culture from the ground up using 3P and VSM methodology to identify wastes, points of performance, and overall optimization of business processes•Led an interdisciplinary team in the creation of performance metrics: encompassing departmental requirements, IT system capabilities, process creation, and roles and responsibilities to meet business goals•Digitized real time production material flow by integrating IT system capabilities to conveyor system technology•Restructured bill of materials in manufacturing resource planning “MRP” system to streamline digitization input: reducing process and documentation gaps between design engineering, IT, and material planning Show less

Lean Specialist

• Feb 2017 - Mar 2018

• Building and implementing global MRO mutli-site alignment strategy to maximize efficiencies, standardize processes, and reduce operating costs for aftermarket margin growth• Analyzing and gaining consensus on excellence and driver KPIs for real-time business performance visibility across 5 global executive MROs in conjunction with Commercial and Defense business indicator goals• Launching component shop lean culture and strategy via value stream mapping, standardized process materials, 5s, quality gates, and Turn-Around-Time indicators for efficient business management and waste reduction• Consulted MRO Global director on North American alignment project needs and milestones, managing workshops to uncover variance processes, increasing multi-site team building and ownership, and yokotening best practices Show less

Process Improvement Specialist

• Mar 2016 - Jan 2017

• Utilized A3 methodology to reduce the gap of 51 customer maintenance request rejections and subsequent loss of $1,424,928 in revenue, kick-starting a 5s program that increased hangar floor space capacity by 3,419ft2, aircraft capacity from 6.5 to 8.5, and generating potential revenue reclamation to $1,139,611• Analyzed component shop production value stream to reduce current process waste in transition from a 4,000ft2 to a 22,000ft2 facility, eliminating multiple redundant component movements, installing quality gates, and creating transparent process flow• Acting as consultant and trainer for Embraer Engineering and Technology Center’s lean program and A3 methodology course Show less

Executive Assistant-The Wolfsonian

• Jun 2014 - Oct 2015

Assisted Director and Development Officer in maintaining $1mm annual fundraising goal by creating new corporate membership and prospect proposals for FY2016 and identifying area businesses with cultural/historical references to the collection Identified, researched and solicited prospective corporate donors for annual membership $5,000-$25,000 and gift-in-kind commitments supporting endowment development and community arts engagement Compiled and analyzed business climate, core strategy, and corporate partnership data; creating graphs and spreadsheets highlighting trend progression for executive presentation and master plan projects Coordinated with university executives, board members, local foundations, and international design museums to plan for annual fundraising events, board meetings, and programming Tracked, updated, and monitored Raiser’s Edge actions for Director regarding major donors and corporate development Show less

Strategic Business Management Assistant

• May 2012 - May 2014

•Validated accuracy and integrity of improvement data from 7 manufacturing specialties within the 11 North American plants for the Best Practice and Kaizen System (BPAKS) for national manufacturing plant and shop review and subsequent Best Practice Annual Olympics competition •Implemented Toyota Production System Quality Gate Assurance checklists to successfully execute complex data and record creation, visualization, and display for executive global summits; gaining knowledge on effective process workflow, value-add mapping, and standard operating procedure creation •Managed the MSRC (manufacturing self-reliance council) monthly to align processes and best practices across 11 plants, increasing best practice implementation, and visualization monthly and quarterly at the North American Production Joint Meeting (NAPJM) •Facilitated and organized monthly milestones and analyzed data outcomes for hoshin (annual) progress updates Show less

American Marketing and Sales Assistant

• Mar 2011 - Aug 2011

-Developed and presented new business opportunities to company owners, generating reports of product recognition in English and Italian -Provided cross cultural Customer Service support to English, Japanese, and Italian speaking clientele both online and in-store -Communicated new projects and company initiatives to Japanese and -Italian co-workers to ensure cohesive mindset between the executive level, sales floor, and the marketing department -Developed and presented new business opportunities to company owners, generating reports of product recognition in English and Italian -Provided cross cultural Customer Service support to English, Japanese, and Italian speaking clientele both online and in-store -Communicated new projects and company initiatives to Japanese and -Italian co-workers to ensure cohesive mindset between the executive level, sales floor, and the marketing department

International Program Coordinator

• Jun 2008 - Apr 2009

Resolved customer crisis situations in the U.S. and abroad by directly interacting with on-tour customers, establishing stronger confidence in the client/company relationship Managed communication flow for departments in Boston to offices worldwide, acting as liaison between European operations and the U.S. sales office Presented monthly reports on the overall preparedness of upcoming tour departures, discrepancies in bookings and software inefficiencies, as well as progress on the creation of tour components Solved European operations issues utilizing root cause analysis across multiple production and sales softwares Show less