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Experience

    • Australia
    • Insurance
    • 1 - 100 Employee
    • Hospital Contracts Manager
      • Sep 2021 - Present

      Responsible for the management of a diverse portfolio of hospitals including negotiation of new contracts and issue resolution with a focus on improving outcomes for members and fostering collaborative relationships with providers. Responsible for the management of a diverse portfolio of hospitals including negotiation of new contracts and issue resolution with a focus on improving outcomes for members and fostering collaborative relationships with providers.

    • Australia
    • Insurance
    • 700 & Above Employee
    • Business Partner
      • Feb 2021 - Sep 2021

      Responsible for supporting the strategy development and service delivery of Business Services; a new and centralised business unit representing Contact Centre, Customer Experience, Reporting Insights and Partner Management, to Profit & Loss Centres.

    • Hospital Relationship Manager
      • Dec 2018 - Feb 2021

      Responsible for managing a portfolio of national hospitals for contract negotiation renewals and relationship management via an engagement model and operating rhythm.

    • International Network Development Manager
      • Jun 2013 - Dec 2018

      Responsible for building a network of GP and diagnostic providers for nib international members and managing all aspects of the network.

Education

  • University of Newcastle
    Master of Business Administration (MBA)
    2015 - 2018
  • University of Newcastle
    Graduate Certificate in Human Resource Management
    2013 - 2015
  • Axelos Global Best Practice
    MSP Foundation Certificate in Programme Management, Project Management
    2018 -

Community

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