Experience

GCI

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Lead

  • Jul 2007 - Present

  Monitored call stats, managed incoming/outgoing calls to customers, assisted CSR's with billing problems and clarified policies and procedures for customer care, assisted in resolution of interoffice conflicts Monitored call stats, managed incoming/outgoing calls to customers, assisted CSR's with billing problems and clarified policies and procedures for customer care, assisted in resolution of interoffice conflicts



Jo-Ann

• United States
• Hospitals and Health Care

• Cashier/Floor Associate

  • Oct 2006 - Jul 2007

  Stocking, Cashiering, Customer Service, and zoned my department. Stocking, Cashiering, Customer Service, and zoned my department.



Raroos KidKare

• Daycare Provider

  • Sep 2004 - Jun 2006

  Owned and managed daycare company, processed payroll checks for employees, and supervised learning activities for the children. Owned and managed daycare company, processed payroll checks for employees, and supervised learning activities for the children.



North Slope Restaurant

• United States
• Restaurants

• Dishwasher

  • Mar 2005 - Aug 2005

  Bussed tables, washed dishes, and cleaned the kitchen. Bussed tables, washed dishes, and cleaned the kitchen.



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier/Floor Associate

  • Dec 2003 - Aug 2004

  Stocking, Cashiering, Customer Service, and zoned my department. Stocking, Cashiering, Customer Service, and zoned my department.