Racheal K. Dales

Senior Business Systems Manager at Goodway Group
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Contact Information
us****@****om
(386) 825-5501
Location
Apex, North Carolina, United States, US
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Don Turner

This is one of the easiest recommendations that I have ever written, as I consider Racheal to be the most valuable and talented sales operations manager that I have ever had the pleasure of working with. Beyond having extensive expertise in business and sales operations, her work ethic is off the charts, her quality of work product is always of the highest level possible, and she is one of the most reliable individuals that I have ever worked with. If you are looking for a multi-faceted operations manager, who will always get the job done better than expected, can work under the most extreme business situations while remaining calm, and who you will never regret hiring, then hire her, and there is no need to contact me for a reference... I just delivered it to you!!!

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Credentials

  • Sales Operations
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Trading Academy Certified - Professional
    The Trade Desk, Inc.
    Dec, 2017
    - Nov, 2024
  • Cybersecurity Foundations
    Lynda.com
    Sep, 2017
    - Nov, 2024
  • Salesforce Certified Administrator
    Salesforce
    Aug, 2017
    - Nov, 2024
  • Trailhead by Salesforce
    Salesforce Trailhead
    Jul, 2015
    - Nov, 2024
  • Accounts & Contacts Badge
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  • Apex Basics & Database Badge
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  • App Customization Badge
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  • Balanced Scorecard
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  • Build a Suggestion Box App Badge
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  • Business Performance Basics
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  • Business Value of Equality
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  • CRM Basics Badge
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  • Customer & Market Strategy
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  • Data Security Badge
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  • Drucker School MBA Essentials for Salesforce
    Peter F. Drucker and Masatoshi Ito Graduate School of Management
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  • Lightning App Builder Badge
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  • Lightning Apps
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  • Marketing Cloud Basics
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  • Products, Quotes, & Contracts
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  • Sales Path & Workspaces
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  • Sales Productivity
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  • Salesforce CPQ Basics
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  • Summer ‘16 Release
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Experience

    • United States
    • Advertising Services
    • 300 - 400 Employee
    • Senior Business Systems Manager
      • Dec 2017 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Official Salesforce Mentor & Career Coach
      • Jul 2021 - Present

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Operations Analyst
      • Jun 2016 - Dec 2017

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Operations Manager
      • Feb 2014 - Jun 2016

    • United States
    • Investment Management
    • 1 - 100 Employee
    • Public Investments Assistant
      • Jun 2013 - Feb 2014

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Sales Operations Specialist
      • Apr 2012 - May 2013

Education

  • Barry University
    Marketing/Business
  • L'Academie de Cuisine
    Pastry Arts

Community

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