Experience

Mutual Telephone Company

• Telecommunications
• 1 - 100 Employee

• Accounting/Billing

  • Aug 2022 - Present



Swindoll, Janzen, Hawk & Loyd, LLC

• United States
• Accounting
• 1 - 100 Employee

• Client Specialist

  • May 2017 - Aug 2022



Maurices

• Hutchinson KS

• Assistant Manager

  • Mar 2014 - Sep 2020

  August 2016- Present, Sales Associates • Provided prompt while continuing to perform many of the duties of an Assistant Manager March 2014 - July 2016, Assistant Manager • Responding quickly and resourcefully to customer requests or concerns • Perform store opening and closing tasks • Supervisor of Sale Associates and ensure all tasks are completed August 2016- Present, Sales Associates • Provided prompt while continuing to perform many of the duties of an Assistant Manager March 2014 - July 2016, Assistant Manager • Responding quickly and resourcefully to customer requests or concerns • Perform store opening and closing tasks • Supervisor of Sale Associates and ensure all tasks are completed



K-State Admissions

• Manhattan KS

• Lead Student Employee

  • Apr 2015 - May 2017

  • Input data for prospective students into K-State’s data management system and ensure accuracy of information • Responsible for hard copy and electronic correspondence between students and Admissions department o Answer phones for Admissions • Managed and planned student workers schedules • Input data for prospective students into K-State’s data management system and ensure accuracy of information • Responsible for hard copy and electronic correspondence between students and Admissions department o Answer phones for Admissions • Managed and planned student workers schedules



SJN Bank of Kansas

• St. John KS

• Personal Banker

  • Nov 2010 - May 2014

  • Resolved product or service problems by clarifying the customer’s complaint; determined the cause of the problem and explained the best solution to solve the problem • Perform daily audits (nightly cash drop, overdraft list, and incoming mail) and balanced the vault on a daily basis • Provide high level of customer service and escalated potential concerns to maintain customer satisfaction • Resolved product or service problems by clarifying the customer’s complaint; determined the cause of the problem and explained the best solution to solve the problem • Perform daily audits (nightly cash drop, overdraft list, and incoming mail) and balanced the vault on a daily basis • Provide high level of customer service and escalated potential concerns to maintain customer satisfaction



Dillons Grocery Store

• St. John KS

• Customer Service Backup/Clerk

  • Oct 2008 - May 2013

  • Highly skilled in providing excellent customer service on continuous basis • Able to give accurate and detailed information to customers regarding products • In-depth knowledge of stocking and cleaning grocery shelves and maintain back stock in good order • Perform store opening and closing tasks • Highly skilled in providing excellent customer service on continuous basis • Able to give accurate and detailed information to customers regarding products • In-depth knowledge of stocking and cleaning grocery shelves and maintain back stock in good order • Perform store opening and closing tasks