Experience

GLATS, INC

• United States
• 1 - 100 Employee

• English Second Language Teacher

  • Apr 2019 - Present

  Being an ESL (English as a Second Language) teacher requires a unique set of skills to effectively teach English to non-native speakers. Being an ESL (English as a Second Language) teacher requires a unique set of skills to effectively teach English to non-native speakers.



Royal Garnet Event & Cafe Enrico

• Philippines

• Social Media Manager

  • Mar 2020 - Aug 2022

  As a Facebook Social Media Manager, I play a crucial role in shaping my client's business page's online presence on one of the largest social media platforms globally. Active management of our Facebook Page is at the heart of my responsibilities. I promptly respond to comments, messages, and inquiries, always with a friendly demeanor. I am also responsible for creating posts and videos on my client's Facebook page. As a Facebook Social Media Manager, I play a crucial role in shaping my client's business page's online presence on one of the largest social media platforms globally. Active management of our Facebook Page is at the heart of my responsibilities. I promptly respond to comments, messages, and inquiries, always with a friendly demeanor. I am also responsible for creating posts and videos on my client's Facebook page.



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Feb 2017 - Jan 2018

  As a customer service representative, my responsibilities include handling phone reservations and checking the online booking system to anticipate guest needs. I will promptly respond to guest requests and efficiently address any issues or complaints related to their bookings and payments. My primary goal is to provide exceptional, courteous service to ensure complete customer satisfaction. As a customer service representative, my responsibilities include handling phone reservations and checking the online booking system to anticipate guest needs. I will promptly respond to guest requests and efficiently address any issues or complaints related to their bookings and payments. My primary goal is to provide exceptional, courteous service to ensure complete customer satisfaction.



MinAik Technology Co., Ltd.

• Taiwan
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Quality Assurance Specialist

  • Apr 2013 - Apr 2015

  As a Quality Assurance (QA) specialist, my primary responsibility is to ensure that products, services, or processes meet established quality standards and conform to relevant regulations and requirements. examine products, services, or processes to identify any deviations or deficiencies from established quality benchmarks. Attention to detail is paramount as you thoroughly inspect every aspect, from design and development to production and delivery. By conducting comprehensive audits and assessments, Show less