Experience

Voluntary Action South Ayrshire

• United Kingdom
• Information Services
• 1 - 100 Employee

• FootcAyr Supervisor

  • Aug 2016 - Present

  Summary of Duties – FootcAyr Supervisor; to provide a toenail cutting service to those who have difficulties managing their feet at a reasonable rate of charge. • Provide excellent customer service at all times • Money handling, cashing up, and weekly banking • Cut toenails to a quality standard. • Provide add on sales • Lease with line manager at 3 monthly supervisions • Provide orders for staff • Ensure staff have their timetables and any supplies required • Handle complaints efficiently • Ensure clients who phone into the service are called back • Cancel appointments when required • Cover other clinics when required Show less



Cumbria Partnership NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Psychological Wellbeing Practitioner

  • Sep 2014 - Aug 2016

  Summary of Duties – Psychological Wellbeing Practitioner; Provide high volume low intensity interventions based on cognitive behavioural therapy (CBT) guided self help to a range of clients with mild to moderate common mental health problems. • Carry out assessments in order to provide the most beneficial intervention working collaboratively with the client and assessing risk levels throughout. • Provide a range of information and support for evidence based psychological treatments. • Educate and involve family members and others in treatment as necessary. • Complete all requirements related to data collection within the service. • Work alongside other services in order to assist the client within the community and workplace. • Identify when to step up and refer clients to other services and work closely within a team to arrange and maintain the client’s wellbeing. • Use my own initiative when working alone to make professional decisions regarding the use of interventions and risk assessments. • Ensure client confidentiality at all times and respond appropriately when higher levels of risk are identified. • Attend training and team meetings when provided. • Meet targets and manage my case load effectively. • Maintain my own wellbeing in order to provide the best service towards the client. • Attend weekly case management supervision. Show less



Beaumont College

• Carlisle, United Kingdom

• Student Support Worker

  • Oct 2012 - Sep 2014

  Summary of Duties – Student support worker. • Provide personal care as well as assist with daily tasks within the educational setting • Assisting with feeding, positional changes, and mobility. • Communication skills including the use of Makaton signs and symbols as required. • Assisting the students to reach their targets progress within the educational. Assisting with meal preparation, colour coordination, numerical skills and safety. • Maintain safe use of equipment when moving and handling. • Risk assess when out in the community at all times in order to ensure the safety of vulnerable adults. • Attend end of day meetings on a daily basis including minute taking. • Ensure all symbols required are present and rooms are kept tidy and safe at all times. • Attend training when provided. • Provide a safe environment at all times around the heated pool area as the trained life guard. • Work alongside other services as well as parents/guardians to ensure the best service towards the individuals. Show less



Social Care Alba

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Home Care

  • Jul 2012 - Sep 2012

  Summary of duties – Home Carer; to support individuals who choose to remain in the comfort and security of their own homes and to help them live as independently and actively as possible. • Aiding the service with personal hygiene and dressing as well as help prepare meals. • Prompt and ensure medication is taken when required. • Ensure a patient and friendly attitude at all times. • Work safely when using moving and handling equipment. • Ensure the service users dignity is remained at all times. • Assist the service user out in the community and ensure safety. • Work as a team when risks are identified and the service user requires additional help. Show less



Rainbow Home Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Home Care

  • Mar 2012 - Jul 2012

  Summary of duties – Home Carer; to support individuals who choose to remain in the comfort and security of their own homes and to help them live as independently and actively as possible. • Aiding the service with personal hygiene and dressing as well as help prepare meals. • Prompt and ensure medication is taken when required. • Ensure a patient and friendly attitude at all times. • Work safely when using moving and handling equipment. • Ensure the service users dignity is remained at all times. • Assist the service user out in the community and ensure safety. • Work as a team when risks are identified and the service user requires additional help. Show less



Bluebird Homecare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Home Care

  • Nov 2011 - Mar 2012

  Summary of duties – Home Carer; to support individuals who choose to remain in the comfort and security of their own homes and to help them live as independently and actively as possible. • Aiding the service with personal hygiene and dressing as well as help prepare meals. • Prompt and ensure medication is taken when required. • Ensure a patient and friendly attitude at all times. • Work safely when using moving and handling equipment. • Ensure the service users dignity is remained at all times. • Assist the service user out in the community and ensure safety. • Work as a team when risks are identified and the service user requires additional help. Show less



Gap

• United States
• Retail
• 700 & Above Employee

• Sales Assistant

  • Oct 2009 - Aug 2011

  Summary of Duties – Sales assistant. • Provide high levels of customer service at all times. • Refund and money handling. • Assisting customers to find their desired goods as well as promote add-on sales. • Assist with deliveries and stock control. • Ensure that shelves are stocked and presentable. • Arrange window displays and point of sale along the visual merchandising guidelines. • Handle complaints and ensure customer satisfaction. Summary of Duties – Sales assistant. • Provide high levels of customer service at all times. • Refund and money handling. • Assisting customers to find their desired goods as well as promote add-on sales. • Assist with deliveries and stock control. • Ensure that shelves are stocked and presentable. • Arrange window displays and point of sale along the visual merchandising guidelines. • Handle complaints and ensure customer satisfaction.



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Sep 2006 - Sep 2009

  Summary of Duties – Sales assistant. • Provide high levels of customer service at all times. • Refund and money handling. • Assisting customers to find their desired goods as well as promote add-on sales. • Assist with deliveries and stock control. • Ensure that shelves are stocked and presentable. • Arrange window displays and point of sale along the visual merchandising guidelines. • Handle complaints and ensure customer satisfaction. Summary of Duties – Sales assistant. • Provide high levels of customer service at all times. • Refund and money handling. • Assisting customers to find their desired goods as well as promote add-on sales. • Assist with deliveries and stock control. • Ensure that shelves are stocked and presentable. • Arrange window displays and point of sale along the visual merchandising guidelines. • Handle complaints and ensure customer satisfaction.