Rachael Sparkman
Mortgage Submission Specialist at HYPOTEC Inc.- Claim this Profile
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Bio
Experience
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Mortgage Submission Specialist
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HYPOTEC Inc.
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United States
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Financial Services
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1 - 100 Employee
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Administrative Assistant/HR Specialist
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Apr 2022 - Nov 2022
Worked directly with the CEO, System Administrator, and accounting department with regard to everyday written and verbal communication, data analysis, and payroll administration. Supported the mission of the business plan by providing excellent organizational skills and effectively maintaining all services provided to employees; build rapport with employees and establish relationships that promote confidence and loyalty as the administrative assistant and Human Resources Specialist to the president of the company. Show less
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VyStar Credit Union
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United States
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Banking
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700 & Above Employee
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Collections Specialist
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May 2015 - Jan 2019
Support the credit union’s vision as well as the branch’s business plan by providing superb customer service and effectively cross selling a portfolio of top quality, full range products and services; build rapport with members and establish relationships that promote confidence and loyalty as the member’s primary financial institution. Cash handling: Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer. Float in multiple credit union locations. Safely ID and search customer account information • Educate and assist members with online banking, automatic transfer and direct deposit services • Resolve member concerns where possible; escalate complex situations to appropriate authority for resolution • Escort members to safe deposit boxes; open and close safe deposit boxes in compliance with security procedures • Cross-selling credit union services and products to meet teller referral targets Show less
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