Rachael Smith
Vice President of Professional Services at Therapy Brands- Claim this Profile
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Bio
Pat Stream
Rachael has so naturally displayed great care for others in all her roles at Procentive. From the day we hired her it doesn't surprise me where she is now, managing a team that serves and cares for our customers. She exemplifies a solutions mindset while showing great courage and emotional intelligence when working with her staff or customers. Two of our company cores values are Initiative and Personal Responsibility and Rachael has modeled these perfectly. Others in our company aspire to be like her. We worked on different teams but I played a role in hiring Rachael. I have never questioned if our company did the right thing bringing Rachael into our family. She has shepherded so well the culture and business model others put into place before her. She is a great asset to any company or team. I wish her all the success in her career and life. Thanks Rachael!!
Pat Stream
Rachael has so naturally displayed great care for others in all her roles at Procentive. From the day we hired her it doesn't surprise me where she is now, managing a team that serves and cares for our customers. She exemplifies a solutions mindset while showing great courage and emotional intelligence when working with her staff or customers. Two of our company cores values are Initiative and Personal Responsibility and Rachael has modeled these perfectly. Others in our company aspire to be like her. We worked on different teams but I played a role in hiring Rachael. I have never questioned if our company did the right thing bringing Rachael into our family. She has shepherded so well the culture and business model others put into place before her. She is a great asset to any company or team. I wish her all the success in her career and life. Thanks Rachael!!
Pat Stream
Rachael has so naturally displayed great care for others in all her roles at Procentive. From the day we hired her it doesn't surprise me where she is now, managing a team that serves and cares for our customers. She exemplifies a solutions mindset while showing great courage and emotional intelligence when working with her staff or customers. Two of our company cores values are Initiative and Personal Responsibility and Rachael has modeled these perfectly. Others in our company aspire to be like her. We worked on different teams but I played a role in hiring Rachael. I have never questioned if our company did the right thing bringing Rachael into our family. She has shepherded so well the culture and business model others put into place before her. She is a great asset to any company or team. I wish her all the success in her career and life. Thanks Rachael!!
Pat Stream
Rachael has so naturally displayed great care for others in all her roles at Procentive. From the day we hired her it doesn't surprise me where she is now, managing a team that serves and cares for our customers. She exemplifies a solutions mindset while showing great courage and emotional intelligence when working with her staff or customers. Two of our company cores values are Initiative and Personal Responsibility and Rachael has modeled these perfectly. Others in our company aspire to be like her. We worked on different teams but I played a role in hiring Rachael. I have never questioned if our company did the right thing bringing Rachael into our family. She has shepherded so well the culture and business model others put into place before her. She is a great asset to any company or team. I wish her all the success in her career and life. Thanks Rachael!!
Experience
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Therapy Brands
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United States
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Software Development
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200 - 300 Employee
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Vice President of Professional Services
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Nov 2022 - Present
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Sr Director of Professional Services
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Jul 2021 - Nov 2022
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Director of Professional Services
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Nov 2020 - Jul 2021
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Senior Manager Professional Services
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Aug 2020 - Nov 2020
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Procentive
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United States
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Software Development
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1 - 100 Employee
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Care Manager
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Dec 2018 - Aug 2020
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Onboarding and Implementation Team Manager
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Aug 2018 - Jan 2019
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Customer Support and Training Specialist
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Jun 2017 - Sep 2018
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K-2 SPED Educator
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Aug 2010 - Aug 2017
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Education
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Oak Hills Christian College
Bachelor of Arts - BA, Biblical Studies
Community
