Experience

Slabmark Nigeria Limited (Slabmark Group)

• Nigeria
• Food Production
• 1 - 100 Employee

• Quality Control Officer

  • May 2019 - Present

  - Inspect, verify and document that finished goods meet Customer specifications - Perform incoming inspection of base materials, when applicable, to Customer standards - Stop production line if major non-compliance of specifications, standards, or quality is found during the inspection process - Maintain inspection journals and daily summary logs as required - Train line personnel on quality issues and objectives in support of Production Leadership - Complete Non Conformance Reports for defective products and materials Show less



EPHOD CONFECTIONERIES

• Quality Control Analyst

  • May 2016 - Apr 2019

  - Coordinate with the management team and numerous departments to ensure the continuity of production - Maintain an accurate database of clients - Stabilize reports in compliance with international best practices on quality delivery of finished products - Ensure proper training/re-training on quality control to minimize errors in production line - A result of 80% success has being recorded so far in the production line - Coordinate with the management team and numerous departments to ensure the continuity of production - Maintain an accurate database of clients - Stabilize reports in compliance with international best practices on quality delivery of finished products - Ensure proper training/re-training on quality control to minimize errors in production line - A result of 80% success has being recorded so far in the production line



TOTEM TABLE WATER

• Production Manager

  • Feb 2015 - Mar 2016

  - Improve water facility testing and environmental monitoring procedures for quality control - Perform routine testing of final products and in-process samples submitted by research and development department - The NAFDAC routine procedure was a 100% success for kick start production. - Ensure Proper training of quality control personal to minimize errors in production - Improve water facility testing and environmental monitoring procedures for quality control - Perform routine testing of final products and in-process samples submitted by research and development department - The NAFDAC routine procedure was a 100% success for kick start production. - Ensure Proper training of quality control personal to minimize errors in production



Mama Choice Flour Mill

• Customer Service Representative

  • Sep 2014 - Jan 2015

  - Responding promptly to customers’ inquiries - Problem solving customer’s complaints and questions - Assisted customers with information about products and services - Meet personal/customer service team on sales target - Follow up with communication procedures, guide lines and company policies - Take the extra mile to engage customers on company products and services - Keep records of customer interactions, process customer accounts and file documents - Responding promptly to customers’ inquiries - Problem solving customer’s complaints and questions - Assisted customers with information about products and services - Meet personal/customer service team on sales target - Follow up with communication procedures, guide lines and company policies - Take the extra mile to engage customers on company products and services - Keep records of customer interactions, process customer accounts and file documents