Rachael Marquard

Regional Director of Social Services at Everest Care Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Regional Director of Social Services
      • Apr 2017 - Present

      Provided social work consultation for 3 SNFs Directed psychiatric rehabilitative programming for subpart S residents Participated in recruitment, hiring, orientation/training, feedback/coaching, and evaluation of social services Provided social work consultation for 3 SNFs Directed psychiatric rehabilitative programming for subpart S residents Participated in recruitment, hiring, orientation/training, feedback/coaching, and evaluation of social services

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Interim Administrator
      • Apr 2017 - May 2017

      Managed operation company transition, rolled out changes in vendors and AP/AR processes In conjunction with in-house council, formulated strike plan for SEIU planned strike Implemented standard checklist and expectations for resident floor rounds by department heads Monitored rounds results and created weekly trends for areas to target on rounds Implemented concern tracking log to ensure verbally reported concern are documented with follow up Managed operation company transition, rolled out changes in vendors and AP/AR processes In conjunction with in-house council, formulated strike plan for SEIU planned strike Implemented standard checklist and expectations for resident floor rounds by department heads Monitored rounds results and created weekly trends for areas to target on rounds Implemented concern tracking log to ensure verbally reported concern are documented with follow up

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Social Work Consultant
      • May 2013 - Mar 2017

      Provided social work consultation for 10 SNFs; PRSD for 4 facilities (85 Subpart S residents) Facilitated 3-10 fold increase in capturing depression end-splits for CMI via improving social services’ staff techniques on PHQ-9 interview Directed operations at facilities in coordination with COO, RDO, and nurse consultant: Survey management Plans of correction Abuse reporting and investigation Incident response, including QAPI plans Staff education Policy formulation and implementation Developed content for social services and activities assessment, care plans, and processes in EMR Implemented transition to new EMR (from paper for 6 facilities and from another EMR for 4), providing comprehensive training, review/auditing, and feedback/coaching for 45+ social services and activities staff Participated in hiring, orientation/training, feedback/coaching and evaluation of social services staff Improved facilities’ survey readiness with 75-point review, mock surveys, and detailed reports of rounds Coordinated social service-related Joint Commission requirements Performed audits of compliance with identified offender regulation requirements Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Psychiatric Rehabilitation Services Director
      • May 2011 - May 2013

      Directed psychiatric rehabilitative programming for 150+ subpart S residents in 3 nursing facilities Designed and implemented a 1:1 program for residents who do not attend skills groups Trained new PRSCs and provided oversight for 15 PRSCs on use of EMR and documentation content Performed regular audits of PRSC documentation and provided feedback for improvement Directed psychiatric rehabilitative programming for 150+ subpart S residents in 3 nursing facilities Designed and implemented a 1:1 program for residents who do not attend skills groups Trained new PRSCs and provided oversight for 15 PRSCs on use of EMR and documentation content Performed regular audits of PRSC documentation and provided feedback for improvement

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Psychiatric Rehabilitation Services Coordinator
      • Sep 2010 - May 2011
    • Assistant Director
      • Oct 2008 - Jul 2010

      Provided clinical and administrative supervision to LSW and LPC therapists and internsDesigned and implemented QA program; improved submission of documentation from 68% to 98%Managed support staff and ensured client engagement and safety in milieu environmentHired and coached clients participating in helper jobs program

    • Group Therapist
      • Aug 2007 - Oct 2008

    • Clinical Social Work Intern
      • Oct 2006 - Jun 2007
    • Intern
      • Jan 2004 - May 2004

Education

  • University of Chicago School of Social Service Administration
    A.M., Master of Social Work (MSW equivalent), Clinical/Medical Social Work
    2005 - 2007
  • Beloit College
    Bachelor of Arts (B.A.), Psychology
    2001 - 2005

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