Experience

Clennell Education Solutions

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2021 - Present

  My role at CES, is a to maintain and ensure a smooth running process for the training aspect of the company and to ensure there is a strong communication line between schools and the consultants who work within the company; Any schools training requirements are successfully dealt with and directed to the consultants, ensuring a keen eye for detail is evident during the whole process. This has gained me a highly regarded respect within the company for the smooth efficiency in the company. Duties: • Handling highly sensitive and classified information, ensuring they are secured away or disposed of accordingly with GDPR regulations. • Maintaining consultants calendars with new training requests from schools. • Creating and sending certification for schools who attended training, via packs or mail merge. • Experienced in answering email, phone and personal enquires in a timely and professional manner. • Prioritising complex work loads and carrying out work to high standard, ensuring each task is completed within a timely manner. • Meeting and greeting guests at various course locations and ensuring the venue is to a high standard before training commences. • Contacting various hotels or venues to book the venue for any courses required. • Process any billing to schools via Xero software. • Creating and sending confirmation of training and reminder emails to POC at the school. • Create events which are held via Zoom. • Gathered and analysed feedback from guests who attended the training. • Maintaining and data filing of any guests who attended training, this can ensure a quick cross check for any queries on who attended. • Effective in altering and correcting data in Excel registers, Google sheets and Wix. Show less



Royal Air Force (RAF)

• Armed Forces
• 700 & Above Employee

• Human Resources Administrator

  • Jun 2018 - Aug 2021

  In my role as a HR administrator, I provide constant support to my unit in all area’s of administrating HR duties. A proven track record of supplying a professional service to all serving personnel who requires HR assistance. Duties: •Preparing RAF personnel for deployment to operations and military exercises and supporting them throughout. • Proficient use of ORACLE system to perform data entry and ensure accuracy of data input. • Advising on and administrating; pay and allowances; movements, travel and accommodation; performance appraisals. • Experienced in answering email, phone and personal enquires in a timely and professional manner. • Prioritising complex work loads and carrying out work to high standard. • Handling highly sensitive and classified information, ensuring they are secured away or disposed of accordingly. • Completing training and guiding new recruits through different aspects of their development and preparing them for the role at the current unit or future assignments. • Regular management checks. • Assisted in the HRM preparation to ensure its transfers as smoothly as possible. • Designed and delivered a bespoke training session on Maternity/paternity to colleagues on the rules and regulations. • Conducted a thorough historical error review over a 3 year period. • Conducted duties as a the unit TG17 Ambassador, supporting local AFCOs when required and promoting the service at equestrian events, schools or fairs. • Effective in altering and correcting data in Excel registers, prior to uploading to Microsoft Sharepoint Show less



Bang Hair Salon

• United States
• Personal Care Product Manufacturing

• Front Of House Manager

  • Aug 2017 - Jun 2018

  Responsible for creating a welcoming environment for clients and providing them with a range of hairdressing services. • Ensuring enough time is allocated for a customer’s appointment to look after them. • Proficient in stock taking and ordering products that’s required. Ensuring all stock is calculated for on arrival to the salon. • At the end of the working day ensuring the receipts exist for all salon sales. • Booking customers in for appointments electronically. • Involved in the hiring, training and mentoring of every single salon staff member. • Balancing the petty cash at the end of a shift and investigating any discrepancies. • Disciplining staff who are disruptive, late for work or rude to customers. Show less



RSL Mobile Hair Stylist

• Mobile hairdressing

  • Sep 2012 - Aug 2017

  NVQ level 2 and 3 professionally trained, in woman’s and men’s cutting, colouring and hair styling, which involved Bridal services. • Ensuring all booking keeping records of appointments and cash flow are correct. • Examine hair texture and condition to determine appropriate treatment. • Use state of the art techniques in colouring and treating hair. • Design traditional and contemporary hair styles for men and woman. • Maintain up to date knowledge on latest trends and techniques. • Pre book appointments to guarantee repeat business. • Keeping the equipment safe and clean, ensuring all electrical equipment are PAT tested and complying with all health and safety regulations. Show less



Meila hairdressing

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Hair stylist

  • May 2011 - Aug 2012

  Working in a busy salon as part of a team, responsible for improving the appearance and well being of customers. Ensuring they are happy, comfortable and know what is occurring throughout the time within the salon. • Straightening, styling, cutting, colouring and weaving hair with chemical solutions. • Welcoming customers and talking to them about their requirements. • Providing a first class professional hairdressing services to valued clientele. • Supporting other salon members with their duties. • Keeping the salon and equipment safe and clean. Show less