Rachael Kudlak

Guest Host at qualia, Hamilton Island
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Contact Information
us****@****om
(386) 825-5501
Location
Twin Waters, Queensland, Australia, AU
Skills

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Bio

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Credentials

  • Certification in Hotel Industry Analytics (CHIA)
    American Hotel & Lodging Association
    May, 2021
    - Nov, 2024
  • Certified Mixologist
    Raligh Bartending School
    Dec, 2018
    - Nov, 2024
  • ServSafe Food Handler
    ServSafe Certified
    Mar, 2019
    - Nov, 2024
  • TIPS
    -
    Jun, 2018
    - Nov, 2024
  • CPR
    -

Experience

  • qualia, Hamilton Island
    • Hospitality
    • 1 - 100 Employee
    • Guest Host
      • May 2023 - Present

      Provide a professional and efficient check in and check out procedure for guests. Welcome all guests and ensure the smooth transfer and care of guests luggage, and attend to guest enquiries and needs. Responsible for processing Switchboard calls efficiently and accurately, and for maintaining all information about various departments on island, records on after hours and on-call personnel, and assist with coordinating emergency procedures. Provide a professional and efficient check in and check out procedure for guests. Welcome all guests and ensure the smooth transfer and care of guests luggage, and attend to guest enquiries and needs. Responsible for processing Switchboard calls efficiently and accurately, and for maintaining all information about various departments on island, records on after hours and on-call personnel, and assist with coordinating emergency procedures.

  • Porter Creek Hardwood Grill
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Supervisor
      • Sep 2022 - Feb 2023

  • The Scion Group
    • United States
    • Real Estate
    • 700 & Above Employee
    • Lead Experience Team Member, Ion at the Ballpark
      • Jun 2021 - Jul 2022

  • Kessler Collection
    • United States
    • Hospitality
    • 200 - 300 Employee
    • Front Office Supervisor at the Grand Bohemian
      • Jul 2021 - Dec 2021

  • Hilton
    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Office Team Member at Hilton Birmingham at UAB
      • Mar 2020 - Jul 2021

  • Rhaglan Hospitality
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • May 2017 - Apr 2020

      I hope to provide the best experience for the guests upon the time of arrival, during, and departure of their stay. Leading a team to run efficiently and provide a clean, safe, and well maintained property while interacting with guests as well as team members in a multitude of situations. It is my personal goal to make sure that each guest’s stay will be memorable.

    • Harvest Mixologist
      • Jan 2019 - Dec 2019

    • Front Office Associate
      • Jun 2016 - Apr 2017

  • Carmike Cinemas
    • United States
    • Entertainment Providers
    • 400 - 500 Employee
    • Staff Leader
      • Feb 2015 - Dec 2015

Education

  • The University of Alabama
    Bachelor's degree, Human Environmental Sciences
    2019 - 2021
  • University of Alabama at Birmingham
    Business Administration and Management, General
    2014 - 2019

Community

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