Rachael Dixon

Claims Handler (TPPD) at QuestGates Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Crook, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Insurance
    • 100 - 200 Employee
    • Claims Handler (TPPD)
      • Nov 2021 - Present

      Managing a portfolio of claims across Third Party Property Damage including Buildings, Contents, BI, GIT, Crown Property Damage and Highways from FNOL to settlement, including subrogated losses. Liaising with Third Party Claimants, Insurers, Contractors and Solicitors to reach swift & amicable settlements on behalf of our Clients. Managing a portfolio of claims across Third Party Property Damage including Buildings, Contents, BI, GIT, Crown Property Damage and Highways from FNOL to settlement, including subrogated losses. Liaising with Third Party Claimants, Insurers, Contractors and Solicitors to reach swift & amicable settlements on behalf of our Clients.

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Loss Adjuster
      • Apr 2015 - Oct 2019

      Handling Third Party Property, Highways & Crown Property, Bus & Coach, and Removal/Self Storage claims on a daily basis, including subrogated losses. Seeing claims through from first notification of loss to completion. Our aim is to remain fair towards Claimants whilst still being cost effective and making savings where achievable for our Clients. Handling Third Party Property, Highways & Crown Property, Bus & Coach, and Removal/Self Storage claims on a daily basis, including subrogated losses. Seeing claims through from first notification of loss to completion. Our aim is to remain fair towards Claimants whilst still being cost effective and making savings where achievable for our Clients.

    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Customer Service Advisor
      • Apr 2011 - Apr 2015

      Having worked with NFU Mutual after deciding 6th form wasn't for me, I completed 4 years with them and obtained various Personal & Commercial Lines in-house licences, whilst gaining an understanding of the Principles of Insurance. My role largely consisted of the selling and amendment of Insurance policies in line with strict compliance and procedures. My role changed in the later period of my employment, and became more claims focused. Handling both DA and non-DA claims for both commercial and personal policyholders. This involved handling the claim from cradle to grave, advising whether relevant cover was in place and deducting relevant excesses. Overall, this role involved use of in-house systems, Microsoft Office and Outlook. I was also responsible for the basic Health & Safety Procedures in the office. Show less

Education

  • Stonebridge Associated Colleges
    HND, Business
    2012 - 2013
  • Stonebridge Associated Colleges
    Developmental and Child Psychology, Distinction
    2011 - 2012
  • Bishop Auckland College
    IT, Level 2
    2011 - 2011
  • Parkside Comprehensive
    Various GCSE's, Various see below
    2005 - 2010

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