Bookkeeper

• Aug 2017 - Present

Accounting/Human Resources Coordinator

• Jul 2016 - May 2017

• Refine overall operations of Hilton’s financial processes by managing/collecting all accounts receivables, organize and file all accounts payable, and post adjustments upon investigation of accounting or billing discrepancies.•Process chargebacks by evaluating claims of fraud and providing sufficient evidence to prevent debits to the hotel• Generate monthly Adjustment Analysis Report on corrections made by all departments of the hotel. Report re-occurring adjustments impacting the hotel's revenue to involved parties.• Provide quality communication channels with guests, suppliers, and clients regarding inquiries towards their receipts or group bills.• Upload and file variety of Workers Compensation Claims and Incident Reports to appropriate insurance companies• Facilitate new employee hiring processes and set-up Hilton HHonors accounts for team members.• Initiate job advertisements including the Director of Housekeeping position; appoint interviews between candidates and general manager.• Attend monthly Safety Committee meetings and inspect other departments of possible liability concerns and risks.

Sales & Catering Coordinator

• Oct 2015 - Jul 2016

• Accomplished daily Banquet Event Orders for sales, banquets, setup, kitchen, and PSAV. Organized site visits with potential clients, attended weekly revenue meetings, created and sent contracts to clients.

Banquet Server

• May 2015 - Oct 2015

Sales & Catering Intern • Assisted sales managers with completion of Banquet Event Orders; produced event diagrams using Meeting Matrix; constructed menus for clients’ functions. Banquet Server • Serviced events, including: weddings; conventions (including Microsoft event with over one thousand clients present); open houses; company lunch-ins; graduation parties. Sales & Catering Intern • Assisted sales managers with completion of Banquet Event Orders; produced event diagrams using Meeting Matrix; constructed menus for clients’ functions. Banquet Server • Serviced events, including: weddings; conventions (including Microsoft event with over one thousand clients present); open houses; company lunch-ins; graduation parties.

Bakery Clerk & Cashier

• Aug 2012 - May 2015

• Optimized consistent handling of cash, ensured premier customer service on daily basis, trained all new-hires, and abided by all safety and sanitation regulations. • Optimized consistent handling of cash, ensured premier customer service on daily basis, trained all new-hires, and abided by all safety and sanitation regulations.

Internship

• Jul 2014 - Oct 2014

Both collaborated and edited final copies of Seminole County’s “Visitor’s Guide” and “Meeting’s Planner Guide.” Utilized knowledge of Microsoft applications and telephone communication skills to thoroughly help complete both essential items for Seminole County Conventions & Visitor's Bureau. Both collaborated and edited final copies of Seminole County’s “Visitor’s Guide” and “Meeting’s Planner Guide.” Utilized knowledge of Microsoft applications and telephone communication skills to thoroughly help complete both essential items for Seminole County Conventions & Visitor's Bureau.

Hostess

• Oct 2010 - Sep 2012

Greeted customers entering and exiting restaurant in professional, accommodating manor to create vibrant atmosphere for everyone to enjoy their dining experience. Greeted customers entering and exiting restaurant in professional, accommodating manor to create vibrant atmosphere for everyone to enjoy their dining experience.