Director of Marketing and Communications

• May 2019 - Present

Founding member, choreographer, dancer

• Oct 2008 - Present

Jazz and Tap Instructor

• Sep 2013 - Present

Create curriculum and teach students ranging in age from 6 - 18 in jazz and tap technique Choreograph original dance pieces for Winter and Spring recitals and HD Collective company shows Created a new musical theatre summer camp for children (show included excerpts from Peter Pan in 2014) Create curriculum and teach students ranging in age from 6 - 18 in jazz and tap technique Choreograph original dance pieces for Winter and Spring recitals and HD Collective company shows Created a new musical theatre summer camp for children (show included excerpts from Peter Pan in 2014)

Jazz, Tap and Musical Theatre Teacher

• Sep 2013 - Present

Create curriculum and teach students ranging in age from 5 - 18 in jazz and tap technique Choreograph original dance pieces for Spring recitals Created a Jazz Dance Camp for students ages 7-12 and a Dance Team Skills Workshop for students 12 and up Dance teacher and choreographer for the musical theatre summer camps (production of Annie in 2014) Create curriculum and teach students ranging in age from 5 - 18 in jazz and tap technique Choreograph original dance pieces for Spring recitals Created a Jazz Dance Camp for students ages 7-12 and a Dance Team Skills Workshop for students 12 and up Dance teacher and choreographer for the musical theatre summer camps (production of Annie in 2014)

Co-founder and teacher

• Jan 2013 - Jun 2015

Express Yourself! Dance classes provide a supportive, creative, and positive environment that allows dancers to express themselves. Our classes provide a unique approach to teaching and learning dance. We believe that dance is for everyone and that it is an outlet for expressing ideas, feelings, and most importantly ourselves. We also value the importance of dance technique as a tool to express this individuality. As teachers, we encourage the freedom to explore movement in a safe environment and empower dancers to push themselves to learn and grow in new ways. Show less

Customer Experience Project Manager (Part-time Contractor)

• Jan 2014 - Feb 2015

Developed a project plan and recommendations for the diversity initiativeRedesigned the Customer Experience SharePoint site to be user-friendly and better facilitate coordination across the organizationManaged the beginning stages of the IVR redesign

Customer and Ally Experience Manager

• Feb 2013 - Dec 2013

Managed and supervised a team of three employees Oversaw all aspects of customer service including contracted call centers and incentive processing Developed and implemented communication and engagement strategies with the Trade Ally Network

Customer Relations and Marketing Manager

• Feb 2009 - Feb 2013

Developed a new customer experience strategy for the organization; trained staff on new strategy, processes and protocolsWorked effectively with all teams across the organization to bring the “Voice of the Customer” to new initiatives, marketing campaigns and strategies Responsible for all escalated complaint resolution

Communications and Customer Service Administrative Assistant

• Feb 2009 - Jan 2010

Managed the review process for producing and editing marketing materials; developed new work processes to create efficiencies Assisted with editing copy and design of creative and marketing materialsResponsible for event coordination and developmentTrack and help develop the communications and customer service budget, create purchase orders and code invoices