Rachael Heritage

Retail Customer Care at Balance Me Natural Skincare
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Contact Information
us****@****om
(386) 825-5501
Location
Aylesbury, England, United Kingdom, UK

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5.0

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Emma-Jane Tarabay

I have managed Rachael for over a year now as both a freelance writer and content creator. If her passion and knowledge of the beauty and skincare industry wasn’t enough, her dedication to continuously develop her skills and knowledge really shows through her work. As a freelance writer, Rachael writes high-quality articles that meet deadlines and are relevant for our publishing platform. By working alongside the Cohorted Cult reader persona, Rachael ensures all articles are targeting our audience. Rachael also creates content for the Cohorted Be You Be Beautiful beauty box, helping to build brand awareness and engagement across socials for Cohorted. It’s such a pleasure to collaborate with Rachael across various different departments, but her work, whether written or image-based, is always produced to a high standard and her dedication to the industry doesn't go unnoticed.

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Experience

    • United Kingdom
    • Cosmetics
    • 1 - 100 Employee
    • Retail Customer Care
      • Jul 2021 - Present

    • Content Creator @blush_and_sage
      • Sep 2016 - Present

      Blush and sage was created in 2016 off the back of my love for writing and researching all things beauty related. It is somewhere I can inject my personality and cover a wide range of topics that interest me. Focusing mainly on skincare I share product reviews, tips, and routines amongst other things. Blush and Sage is something created by me, for me. It is a place I can express myself creatively in both photography and writing. I have collaborated with a wide range of brands including Dermalogica, Omorovicza, Skinceuticals, and Murad plus many others. How can I help you? - Write engaging sponsored content for brand campaigns - Attend events and take part in press trips all year round - Review products that are in line with the content of my blog - Write relative, engaging guest articles for your company blog - Carry out engaging social media takeovers - Share your company, product or campaign on my social media channels Show less

    • UK and EMEA Sales Coordinator
      • Jun 2018 - Present

      Supporting the sales team to hit their individual and team targets. Set goals, progress and plans to maximise performance within the team and provide high level administrative support. Manage the bids team to ensure timely submission of bids and quotes whilst providing assistance with pricing and sourcing suppliers. Provide weekly reports to feedback figures and sales growth to company directors.

    • Account Manager
      • May 2015 - Jun 2018

      Reporting directly to the UK director, I managed a large portfolio of customers who had differing demands and expectations. All requiring seamless integration of security technologies. I drove profitability and the size of accounts with consistent sales of suitable security systems and services in line with customer needs.

    • Service and Projects Adminsitrator
      • Sep 2013 - May 2015

      Multi-disciplined role that supported the function of the service, sales and projects teams. Processing customer and supplier orders.

    • Social Media Manager
      • Nov 2020 - Jun 2021

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Contributing Author
      • Oct 2019 - Nov 2020

      Over the course of 8 months, I have written 6 published beauty and lifestyle articles. Links to these can be found within my publications. - The Importance of UV in Skincare and Beauty - When does a beauty hobby become a beauty addiction? - Why Niacinamide should be in your routine - Why turning 30 no longer scares me - International Women's Day: Women in Beauty - Would you recognise if you had a compromised skin barrier? - 5 Multipurpose products everyone needs in their collection Show less

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Guest Blogger - Calissa
      • Mar 2020 - Mar 2020

      Having collaborated with this independent beauty retailer they asked me to write a guest article sharing my favourite products available on their website. You can find a link to this article under my publications. - Your Calissa – My Favourite Products Having collaborated with this independent beauty retailer they asked me to write a guest article sharing my favourite products available on their website. You can find a link to this article under my publications. - Your Calissa – My Favourite Products

  • Facilities Services Group
    • Aylesbury, England, United Kingdom
    • Operational Team Leader
      • Oct 2010 - Sep 2013

      Managing a group of operatives in the London region to deploy work, monitoring WIP and provide updates to clients. Liaise with suppliers and subcontractors to ensure timely delivery of products and services. Managing a group of operatives in the London region to deploy work, monitoring WIP and provide updates to clients. Liaise with suppliers and subcontractors to ensure timely delivery of products and services.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Customer Service Assistant
      • Oct 2006 - Sep 2010

Education

  • The Grange School
    2001 - 2006

Community

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