Rabishankar Sengupta
Executive Customer Relations & PR at The Tea Shelf- Claim this Profile
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Bengali Professional working proficiency
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Hindi Professional working proficiency
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English Professional working proficiency
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Bio
Experience
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The Tea Shelf
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India
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Food and Beverage Services
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1 - 100 Employee
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Executive Customer Relations & PR
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Jun 2022 - Present
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Inyt Technologies pvt ltd
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Kolkata
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Executive Operations- Sales & Customer service
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Jun 2020 - Aug 2021
Tablt is a online medicine store deals in various kinds of medicine & OTC/CHP product. This is one of the fastest growing brands in eastern India in health care sector which is working as both B2B & B2C model. As an Executive- Operation my job was to work as a communication bridge between the company and the customers as well as the franchises. As an Executive of customer support I had to address different customer & franchise queries, provide accurate information about company, solve the problems of them if they face any & retain the healthy existing image of the company. Not only that, as a part of the big operation team I had worked on the process development & multiple stake holder(Key Account Managers, processing dept, logistics dept, pharmacist dept, sales & marketing dept, Tech dept etc) relationship management.
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Kolkata TV
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Kolkata
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Intern at desk(News Department)
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Mar 2017 - Jun 2017
Kolkata TV- is an electronic news media channel. I have worked in Kolkata TV as an intern at desk. As desk intern my first job was to make soft stories for a particular segment of news named 'Apni e Reporter' . Along with the soft news I had worked with the hard news segment as well. In order to make a story out of any news I had to collect the information from field reporters, common people & other valuable sources. Effective interpersonal communication skill, meeting deadline. information verification ability, effective written communication & smart working- There are the qualities that I have learnt & developed in my internship days.
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Education
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St. Xavier's College (Autonomous), Kolkata
Post Graduation Diploma, Mass Communication & Public Relations -
Asutosh College(Calcutta University)
Graduation (B.A Honours), Journalism & Mass Communication