Experience

RMS Global Corp.

• Pakistan
• Telecommunications
• 1 - 100 Employee

• Quality Assurance Specialist

  • May 2021 - Present

  I’m working here as a QA. Keep record of calls disposition. Carefully listening the calls and make proper report of disposition. I’m responsible to monitor call and providing actionable insight. Through call monitoring, I will gather information to help improve agent performance in the call center. As I’m monitors the call, I have an evaluation form that will be used to capture the information. I’m working here as a QA. Keep record of calls disposition. Carefully listening the calls and make proper report of disposition. I’m responsible to monitor call and providing actionable insight. Through call monitoring, I will gather information to help improve agent performance in the call center. As I’m monitors the call, I have an evaluation form that will be used to capture the information.



Immigration Experts

• Pakistan
• Business Consulting and Services
• 1 - 100 Employee

• Case processing officer

  • Oct 2020 - Present

  • Clear fully listen clients and deal with all applications face to face and by post to ensure that the client is suitable. Managing and interpreting clients’ requirements. • Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents. • Maintain strong working relationships with all clients and colleagues. • Prepare reports and keep clients records • Responsible of all Immigration issues, remaining up to date with any changes to legislation • Understands travel document requirements; utilizes tools and resources to ensure efficient and timely processing. • Finding new pathways for immigration for clients • Command on Visa applications Show less



Pakistan Tobacco Company

• Pakistan

• Management Team Member

  • Mar 2018 - Aug 2019

  I worked with this organization as a management team for one year. During this tenure I did different projects including Financial Audit, Management of book of account, Financial evaluation analysis, Market research, Zero based market planning, feasibility and estimated consumer demand forecasting. I had successfully accomplished all task with 85% plus productivity. I worked with this organization as a management team for one year. During this tenure I did different projects including Financial Audit, Management of book of account, Financial evaluation analysis, Market research, Zero based market planning, feasibility and estimated consumer demand forecasting. I had successfully accomplished all task with 85% plus productivity.



Pakistan Tobacco Company

• Pakistan

• Intern

  • Jun 2015 - Aug 2015

  Experienced in working with Finance Department staff. Learnt Microsoft Office skills and attained a great experience of working in an Organization. Familiarize myself with the work ethics and always stood attentive to undertake any responsibility than was being delegated. Experienced in working with Finance Department staff. Learnt Microsoft Office skills and attained a great experience of working in an Organization. Familiarize myself with the work ethics and always stood attentive to undertake any responsibility than was being delegated.