• Jun 2022 - Present

Experienced Project Manager currently leading projects in the Business Systems department. Specializing in optimizing data integrity, streamlining processes, and overseeing project execution to ensure seamless operations. Recognized for driving efficiency, fostering collaboration, and providing valuable strategic insights. Committed to upholding high standards of accuracy and consistently delivering exceptional results.

• Nov 2020 - Jun 2022

➤ Proactively completed billing changes in Airtable, significantly improving the quality of data and reporting used for crucial business decisions. Demonstrated a commitment to maintaining an error-free database and ensuring data integrity.➤ Initiated a comprehensive audit of customer IDs across multiple platforms, laying the groundwork for the successful implementation of the quote-to-cash project. Meticulous attention to detail resulted in highly accurate data, providing a solid foundation for future operations.➤ Consistently achieved 100% task completion rate for major projects, ensuring timely and successful project delivery. Track record of driving continuous improvement and delivering exceptional results.➤ Maintained an impressive 95% accuracy rate of data in Airtable, establishing a high standard for data integrity and reliability.➤ Effectively reduced uncompleted tasks by an impressive 90%, optimizing project efficiency and productivity.➤ Valuable contribution to the Company Merge project within the quote-to-cash initiative, showcasing the ability to collaborate seamlessly across teams and contribute to critical projects.➤ Recognized as a dependable team player project manager, always ready to lend a hand and contribute to the success of the team. Positive attitude and strong work ethic have made collaborating with colleagues a pleasure.➤ Acknowledged for diligently updating data and diligently completing tasks during this transitional period. ➤ Identified opportunities for improvement, particularly in streamlining manual processes throughout the proposal, new deal notification, and billing changes with clients.➤ Showcased a strong understanding of data management principles and the importance of maintaining data integrity. Ensured accuracy and consistency across systems, enabling informed decision-making and reliable reporting. Show less

• Mar 2019 - Nov 2020

➤ Exceptionally organized and skilled in managing task assignments, ensuring continuous productivity even during challenging periods of low task volume.➤ Successfully expanded the team by recruiting and onboarding two highly talented individuals, strategically enhancing team capabilities.➤ Developed and implemented comprehensive Standard Operating Procedures (SOPs) to streamline processes and ensure consistent task execution. Continuously refined and optimized SOPs to drive team performance.➤ Prioritized quality assurance (QA) efforts, devoting additional time to meticulously review completed tasks, maintaining an impeccable record of 100% accuracy and efficiency.➤ Implemented an effective Monday reporting system, providing valuable insights on team productivity, performance, and areas for improvement. Fostered transparency, collaboration, and informed decision-making.➤ Led the development and enhancement of SOPs and instructional videos, empowering the team with valuable resources to excel in tasks and processes.➤ Demonstrated exceptional team management skills, actively supporting team members in maintaining task lists and driving productivity.➤ Proactively drove the growth and expansion of the virtual assistant (VA) team, assuming additional responsibilities to ensure scalability and operational efficiency.➤ Earned commendation for consistent and insightful Monday reporting, delivering valuable information to stakeholders and facilitating effective decision-making and alignment.➤ Conducted impactful Quarterly Reviews, leveraging project management expertise to evaluate performance, provide constructive feedback, and set goals for ongoing professional development and team success.➤ Demonstrated proactive communication by promptly identifying and addressing task shortages, optimizing resource allocation for maximum efficiency. Show less

Project Management Consultant

• Feb 2011 - Present

➤ Leading and overseeing projects by immersing in the client's business environment and ensuring alignment with project scope, schedule, and financial constraints. ➤ Collaborating with stakeholders internally and externally to drive project success and maintain positive relationships. ➤ Providing guidance and assigning tasks to the project management team, while consistently reviewing and updating project documentation. ➤ Defining project structures, goals, and resource requirements, leveraging theoretical, managerial, and technological expertise. ➤ Employing a robust task interdependency project management approach to meet predetermined goals and deliverables. ➤ Proactively addressing project issues by engaging with the project management team, clients, and relevant parties. ➤ Implementing project risk management strategies, including contingency and mitigation plans. ➤ Ensuring high team performance and productivity through effective leadership and motivation. Show less

Online Instructor

• Apr 2021 - Aug 2021

BYU-Pathway Worldwide improves lives through access to spiritually based, online affordable higher education. Its mission is to develop disciples of Jesus Christ who are leaders in their homes, the Church, and their communities. ➤ Delivered course content through various online platforms using live lectures, videos, and interactive tools to international students. ➤ Contributed to curriculum development, including designing materials, selecting resources, and creating assignments aligned with objectives. ➤ Facilitated class discussions, answer questions, provide feedback, and encourage collaboration among students. ➤ Evaluated student assignments and exams, offering timely feedback for improvement. ➤ Provided student support, addressing concerns, offering guidance, and referring to resources while conducting virtual office hours and consultations. Show less

Data Science Intern

• Sep 2020 - Dec 2020

The Research and Business Development Center (RBDC) is a 501 (c) 3 non-profit with a mission to provide undergraduate students with meaningful work experience to better prepare them for careers and life. Connecting students with clients to work on projects that deliver value to both student and client is central to this mission. ➤ Performed data analysis, including collecting, cleaning, and analyzing data to uncover patterns, trends, and insights using statistical analysis and machine learning algorithms. Prepared reports and present findings to stakeholders. ➤ Performing data mining and cleaning tasks to ensure data quality. Preprocessed and transform data for effective analysis. ➤ Assisted in developing predictive models and machine learning algorithms to address research or business objectives. Evaluate model performance and provide recommendations for improvement. ➤ Collaborated with researchers, business professionals, and data scientists to achieve project goals. Strong communication skills for presenting work and facilitating data-driven solutions. ➤ Gained hands-on experience with data science tools, programming languages (such as Python or R), statistical packages, and data visualization platforms. Continuously learn and stay updated with advancements in data science techniques and methodologies. Show less

Administrative Assistant

• May 2017 - Mar 2019

The Stern Team is a full-service real estate team with expertise in selling and buying homes. They help someone buy or sell a house along the Wasatch Front every 25 hours and are one of the top real estate groups in North America and are in the #1 percentile in the state of Utah. They act with integrity and strive to help those around us fulfill their dreams with something we call our Stern Team Promise. ➤ Managed day-to-day office operations, including file organization, appointment scheduling, travel coordination, and inventory management. ➤ Handled incoming and outgoing communications, ensuring professionalism and accuracy in emails, and mail. Drafted correspondence and reports on behalf of the team. ➤ Assisted in maintaining databases and records, ensuring data accuracy and updating information as needed. ➤ Provided client support through in-person, phone, and email interactions, including answering inquiries, scheduling appointments, and offering information about team services. ➤ Coordinated meetings, prepared materials, set up audiovisual equipment, and take meeting minutes. Assisted in organizing special events and presentations. Supported team projects by conducting researched, gathering data, and prepared reports or presentations as required. Show less

Instructor

• Jun 2013 - Mar 2015

STI Education Services Group, Inc. operates as an educational institution. The Institution offers degree programs in IT, business and management, tourism, engineering, arts, and hospitality. STI Education Services Group serves students in Philippines. STI Education Services Group, Inc. operates as an educational institution. The Institution offers degree programs in IT, business and management, tourism, engineering, arts, and hospitality. STI Education Services Group serves students in Philippines.

HR Clerk – Recruitment & Organizational Development

• Mar 2014 - May 2014

➤ Established and nurtured relationships with recruitment agencies, universities, and professional networks to build a robust talent pipeline. ➤ Implemented strategic branding initiatives and crafted an appealing employee value proposition to attract and retain top-tier talent. ➤ Facilitated seamless onboarding and integration of new employees through comprehensive orientation sessions and effective performance management processes. ➤ Proactively addressed employee relations issues, fostering a positive work environment and ensuring compliance with legal requirements and best practices. Show less

Human Resources Specialist

• Aug 2013 - Jan 2014

➤ Oversaw the end-to-end recruitment process, including sourcing, screening, interviewing, and extending job offers, ensuring a seamless hiring experience. ➤ Managed employee relations, addressing inquiries, grievances, and conducting investigations to foster a positive work environment. ➤ Administered payroll, benefits programs, and ensured compliance with labor laws and regulations, demonstrating strong expertise in compensation and benefits. ➤ Developed and updated HR policies, procedures, and documentation, aligning them with legal requirements and company standards. Show less

Instructor

• Jun 2012 - Mar 2013

Initao College (IC) is a public college in Misamis Oriental. It was established in 2003 to provide residents of the municipality access to higher education, preparing students with the competencies necessary in both the local and global industries. Currently, Initao College offers CHED-recognized undergraduate programs in Business Administration, Hospitality Management, and Elementary Education. The college is also in the process of having new degree offerings in Tourism and in Criminology. ➤ Taught and supervised students through various teaching methods, such as lectures, demonstrations, discussions, workshops, seminars, case studies, field assignments, and projects. ➤ Developed curriculum, syllabi, and teaching materials, and create course outlines. ➤ Prepared, administer, and assess tests and papers to evaluate students' progress. ➤ Provided individual tutorials or remedial instruction to students in need of extra support. ➤ Supervised independent or group projects, field placements, laboratory work, or hands-on training. ➤ Specialized in teaching business and management courses, specifically marketing management in case method approach. Show less