Robert Phelan

Senior Software Engineer at IntelliTect
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Location
Boise, Idaho, United States, US

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Credentials

  • Microsoft Technology Associate
    -

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Software Engineer
      • Mar 2022 - Present
    • United States
    • Utilities
    • 700 & Above Employee
    • Senior Application Development Analyst
      • May 2018 - Apr 2022

      • Execute project lifecycles from development to deployment and continued security and support for systems and databases on web-based, desktop, console, and mobile platforms. o Oversee 112 separate systems and processes, including several security-based and monitoring solutions.• Ensure positive customer experience for 600 internal customers and 11 third party entities including US Geological Survey (USGS) and US Bureau of Reclamation (USBR).• Coach new team members on SOPs, tasks, and company expectations.• Formulate strategies and solutions to help the company do business better by taking a collaborative approach with cross-functional colleagues and divisions.Select Achievements• Saved the company $60K a year by replacing vendor-based solution. Achieved additional savings of over $200k in change requests. • Designed and implemented IT standards with coding, git branching, and deployment. • Customized solution with 99.999% uptime with georedundant setup.• Wrote an ETL engine moving 12 billion records a month with full tracing on each step of the extract, transform, and load processes. With a heavy focus on Aquatic Informatics Aquarius and OsiSoft PI for extract sources and load destinations. • Executed sensitive movement of engineering tag data with latency of 10 seconds or less into a secure grid management system. • Volunteer as MoveSafe Champion, leading a dynamic workplace fitness program that gets people up and physically moving to decrease the likelihood of injuries from slips, trips, falls, and pulled muscles.• Achieved service excellence award for outstanding performance. Show less

    • Application Development Analyst I
      • Jun 2015 - May 2018

      • Autonomously handled major internal IT projects working collaboratively with internal customers.• Provided support in developing new or modifying/adapting existing designs and minor interfaces and integrations for both in-house and third-party software.• Participated in moderately complex incident/problem analysis, solution development, action planning, implementation coordination, and evaluation.• Determined IT requirements, business processes, codes, tests, debugs, and coordinated the implementation of moderate to complex software solutions.Select Achievements• Developed and launched OWL (Operations Working Log) website within 14 months that helped manage accurate switching events for field devices for use by 60 dispatcher users to communicate with and support up to 500 field workers at a time across 314 substations. • Developed text message-based substation check-in process that saved dispatch desk 50k calls per year.• Initiated integrations and data exchanges for $60M EIM (Energy Imbalance Market) project between Idaho Power and CAISO (California Independent System Operator) marketplace.• Implemented privileged access management (PAM) across all company desktops to lock down administrative rights and secure company data.• Trusted to have less oversight and more autonomy over time based on continuous positive performance.• Floor warden for company safety, responsible for basic first aid and evacuation procedures. Show less

    • Application Development Analyst Entry
      • Feb 2014 - Jun 2015

      • Executed projects and worked hand-in-hand with internal stakeholders, to design, develop, test, and deploy applications. Reported to Technical Application Development Leader.• Contributed to public facing website for water groups to access key gauge data out in the field.Select Achievements• Built and deployed an ETL engine that processes 30M+ records every day, specifically relying on water data.• Developed a desktop application for generation dispatch team for real time monitoring of the grid, tracking 3000+ megawatts of energy, and associated critical data to ensure company is not liable for fines. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Application Developer
      • Jan 2014 - Jan 2014
    • Application Development Analyst Intern
      • Jun 2013 - Dec 2013
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Certified Pharmacy Technician
      • Jul 2008 - Dec 2013
    • Certified Pharmacy Technician
      • Aug 2007 - Nov 2009
    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Climbing Instructor
      • Oct 2005 - Aug 2007

Education

  • Regis University
    Master’s Degree, Computer Software Engineering
    2014 - 2016
  • Regis University
    Bachelor’s Degree, Computer Science
    2012 - 2014

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