Experience

Medaille University

• Higher Education
• 200 - 300 Employee

• Dean of Student Support Services

  • ม.ค. 2022 - - ปัจจุบัน

  Directly reporting to the Vice President of Academic Affairs, responsible for grant funded programs, the Academic Success Center and the Say Yes to Education student support department. Serving as a member of the President’s Cabinet and administrative leadership team, contributing to operational decisions that support academic persistence, retention and institutional growth.Grant Management• Responsible for managing over $700,000 in grant funds, that increase retention, student success, engagement, diversity, equity and inclusion. Fostering a culture of holistic student support by utilizing industry best practices, innovation and intentional programming• Managed federal, state and private sector funded programming including Bill and Melinda Gates Foundation, Community Foundation for Greater Buffalo-Summer Bridge, TRiO Student Support Services, CCAMPIS, Gear Up and SUN Fund• These grants were responsible for providing educational access and support to under-represented, under-resourced, marginalized and limited-income students with a focus on retention• Services provided include first year experience summer bridge programming, academic advocacy, academic advising, mentoring, leveraging community resources, social-emotional and co-curricular support. Financial literacy, eliminating barriers to persistence, providing childcare access and accessibility service supportAcademic Success Center• Managed the academic support hub of the institution with direct oversight over the areas of Accessibility Services, academic tutoring and first-year experience and campus retention efforts• Utilizing a professional/peer tutoring service model, delivering academic support for traditional, post-traditional and online students through in-person and virtual platforms including Zoom, Blackboard and Smarthinking, increasing tutoring 10%.

• Director of Say Yes to Education

  • พ.ค. 2019 - ก.พ. 2022

  Established a new academic support department that focused on persistence, retention and student success. The purpose of this department is to support the transition from high school to college for under-represented, first-generation, limited income students through a trauma-informed lens. Actively participating in the Gates Foundation convening’s to establish a national network of student success support throughout P-16 educational systems.• Created an asset-based, student-centered, holistic support system for students. Retention rates for Fall 2021 was 81%• Designed intentional programming that focused on academic success, persistence and engagement including Summer Bridge 2020, retention rate of 84%, Voter Registration Drive in collaboration with Open Buffalo Fall 2020, Summer Mav Days Orientation, Fall retention rate of 93%, Motivational Speaker Series Fall 2021 and campus Community Service Bottle Collection Drive supporting the Westside community, Spring 2022• Supervision of education advocates, ensuring creation of individual academic achievement success plans, monitoring student retention utilizing Slate, Banner and AccuTrak



Hillside Family of Agencies

• United States
• Individual and Family Services
• 700 & Above Employee

• Director of Operations

  • ส.ค. 2016 - มิ.ย. 2019

  Experienced operational leader of a national non-profit affiliate with an annual operating budget of over a million dollars. Provided oversight in the areas of expansion management, establishing operational goals, performance outcomes, compliance with statutes governing reporting and disclosure. Proven ability to provide directional leadership focused on strategic growth and innovation, generating a maximum return on investment. Skilled in leveraging relationships in the public and private sector, secondary and post-secondary education and with community organizations.Financial • Responsible for the management of a 1.2-million-dollar operational budget of a youth development program that has had a presence in two school districts• Supported the procurement of grants by providing data, narratives for RFP applications and provided reporting to fundersLeadership• Effectively managed a youth development program serving over 600 students in urban and rural school districts, overseeing the supervision of 25 direct report staff. Managed an effective team that consistently reached enrollment goals and operational deadlines• Creating intentional youth development programming, producing consistent results, improving outcomes supported and evidenced by data, and increasing value through shareholder and network outreachStrategic Planning• Created operational objectives to meet outcomes and establish performance expectations.• Created a strategic plan for student recruitment, engagement and retention. Developed a logistical plan to support and ensure the success of the recruitment strategy.

• Program Supervisor- Work Scholarship Connection

  • ธ.ค. 2014 - ส.ค. 2016

  Responsible for case management oversight of a program that follows caseloads of students throughout high school providing academic, post-secondary and career planning support, culminating in graduation from the Buffalo Public School District. Assessed student engagement, academic success, created opportunities for community collaboration, identified areas for staff development and supported the social/emotional development of students. Direct management responsibilities included hiring, coaching, corrective performance action, monthly supervision meetings, performance evaluations, professional development and teambuilding.• Built collaborative relationships with principals in several school districts, ensured that direct staff was working to support grade advancement and on-time graduation of at- risk students, increased partnering school’s cohort graduation rate annually between 15-25%• Executed the strategic plan for student recruitment, engagement and retention. Managed an effective team that consistently reached enrollment goals and operational deadlines• Executed the quarterly process to monitor academic progress, identified support resources to promote and encourage academic success for grade advancement and graduation• Actively developed relationships with employers and community resources to secure wraparound support and opportunities for students such as employment, mentoring from career professionals and skilled trade opportunities; collaborated with high school guidance counselors and higher education institutions to maintain knowledge and service expertise for students• Directly supervised the implementation of career, post-secondary, academic and employment programming facilitation and support services for students preparing to transition from high school, seeking opportunities with the military, trade schools, the employment sector or college.