R. Brian Andrews

Deputy Director, Unified Telecommunications Services at Pennsylvania Office of Administration
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Contact Information
us****@****om
(386) 825-5501
Location
Harrisburg, Pennsylvania, United States, US

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Credentials

  • ITIL Expert Certificate in IT Service Management
    AXELOS Global Best Practice
  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
  • ITIL Managing Across the Lifecycle Certificate
    AXELOS Global Best Practice
  • ITIL Operational Support and Analysis Certificate
    AXELOS Global Best Practice
  • ITIL Planning, Protection, and Optimization Certificate
    AXELOS Global Best Practice
  • ITIL Release, Control, and Validation Certificate
    AXELOS Global Best Practice
  • ITIL Service Offerings and Agreements Certificate
    AXELOS Global Best Practice

Experience

  • Pennsylvania Office of Administration
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Deputy Director, Unified Telecommunications Services
      • Jan 2020 - Present

    • Acting Director, Enterpise Service Delivery Division
      • Nov 2018 - Jan 2020

    • Network & Voice Service Delivery Manager
      • Jul 2018 - Nov 2018

    • Chief, Voice & Unified Communications Division
      • Jan 2014 - Jul 2018

  • U.S. Army and Army National Guard
    • United States
    • Armed Forces
    • 400 - 500 Employee
    • Instructor, 1st Battalion 166th Regional Training Institute
      • Apr 1995 - Mar 2018

      I have retired after passing on over twenty years of operational experience and knowledge as a Cavalry Scout and Armored Crewman to students of the Noncommissioned Officer Education System and individuals transitioning to the Armor Branch from other career fields.Operational experience include:•Vehicle Commander. SFOR 12 (2002-03) Brcko, Bosnia & Herzegovina •Squad Leader. OIF 3/4 (2005-06) Ar Ramadi, Iraq•Mobile Observation Team Leader. MFO 51 (2008) Sharm el Sheik, Egypt

  • Pennsylvania Department of Labor & Industry
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Network Administrator-Voice Operations
      • Aug 2011 - Jan 2014

    • Contact Center Administrator
      • May 2009 - Aug 2011

    • Information Technology Project Manager
      • Sep 2007 - May 2009

  • Pennsylvania Department of Transportation (PennDOT)
    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Photogrammetrist & Mapping Project Manager
      • Oct 2003 - Sep 2007

  • Buchart Horn, Inc.
    • United States
    • Design Services
    • 100 - 200 Employee
    • Photogrammetrist
      • Sep 2001 - Oct 2003

Education

  • Syracuse University
    Master of Science - MS, Information Management
    -
  • Albright College
    Bachelor of Science - BS, Information Systems
    -
  • Syracuse University
    Certificate of Advanced Study, Information Security
    -
  • Harrisburg University of Science and Technology
    Information Technology Manager Certificate Program
    -
  • Harrisburg University of Science and Technology
    Chief Information Security Officer Certificate Program
    -

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