Rūta Katilauskaitė
People Partner (Customer Success) at Hostinger International- Claim this Profile
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Bio
Experience
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Hostinger International
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Lithuania
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IT Services and IT Consulting
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700 & Above Employee
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People Partner (Customer Success)
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Jul 2022 - Present
1. Support, guide, and coach management in leadership; 2. Build, strategize and execute company and department-level strategies (OKRs); 3. Collect, analyze, draw conclusions and innovate based on People's data; 4. Optimize current People-related processes and constantly seek efficiency & transparency in them; 5. Conduct internal and external training (company value-based, time management, teamwork, communication, employee relationship, decision-making, professional growth… Show more 1. Support, guide, and coach management in leadership; 2. Build, strategize and execute company and department-level strategies (OKRs); 3. Collect, analyze, draw conclusions and innovate based on People's data; 4. Optimize current People-related processes and constantly seek efficiency & transparency in them; 5. Conduct internal and external training (company value-based, time management, teamwork, communication, employee relationship, decision-making, professional growth, etc.); 6. Promote a culture of growth, recognition, professional excellence, and principle-based behavior.
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Team Lead (Customer Success Brazil HR)
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Apr 2021 - Jul 2022
1. Lead a team that covers hiring, internal marketing, people data analysis, specialist and management personal development; 2. Regularly build and lead workshops/coaching sessions for people's growth in the topics of communication, decision making, development plans; 3. Collaborate with peers and management to build, lead and track OKRs; 4. Help Hostinger management with soft skill & organizational expertise for guidance and problem resolution.
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Talent Acquisition Specialist (Customer Success)
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Jan 2019 - Mar 2021
Hostinger has given me the privilege to aspire for my dream career in the human resources field. My multitasking skills were put to good use by juggling recruitment on an international scale, perfecting our inner culture and implementing ways on how to unify the team. The role rewards me with opportunities to polish the recruitment process by boosting its quality and efficiency. As a lover of passing my knowledge to others, I have been granted the chance to work with Customer Success Team Leads… Show more Hostinger has given me the privilege to aspire for my dream career in the human resources field. My multitasking skills were put to good use by juggling recruitment on an international scale, perfecting our inner culture and implementing ways on how to unify the team. The role rewards me with opportunities to polish the recruitment process by boosting its quality and efficiency. As a lover of passing my knowledge to others, I have been granted the chance to work with Customer Success Team Leads to guide them in reaching superb interviewing and management skills and had onboarded other recruiters of the People team. My expertise involved hiring people working with clients, quality, workforce management, training coordination and leadership.
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Helis Play
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Lithuania
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Information Technology and Services
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1 - 100 Employee
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Project Administrator
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Jan 2018 - Dec 2018
The job has been something of a challenge as I had no IT background, yet it did not stop me from learning how to work with API and the backend of the projects which were heavily influenced by esports. A year in Helis has given me invaluable experience on operating websites, responding to customer's needs and troubles and thinking out of the box when it came to bug defusing. I had grown keen on calculating risks and cooperating with other departments in order to continuously develop our… Show more The job has been something of a challenge as I had no IT background, yet it did not stop me from learning how to work with API and the backend of the projects which were heavily influenced by esports. A year in Helis has given me invaluable experience on operating websites, responding to customer's needs and troubles and thinking out of the box when it came to bug defusing. I had grown keen on calculating risks and cooperating with other departments in order to continuously develop our products, which meant it was essential to screen all functions daily. Show less The job has been something of a challenge as I had no IT background, yet it did not stop me from learning how to work with API and the backend of the projects which were heavily influenced by esports. A year in Helis has given me invaluable experience on operating websites, responding to customer's needs and troubles and thinking out of the box when it came to bug defusing. I had grown keen on calculating risks and cooperating with other departments in order to continuously develop our… Show more The job has been something of a challenge as I had no IT background, yet it did not stop me from learning how to work with API and the backend of the projects which were heavily influenced by esports. A year in Helis has given me invaluable experience on operating websites, responding to customer's needs and troubles and thinking out of the box when it came to bug defusing. I had grown keen on calculating risks and cooperating with other departments in order to continuously develop our products, which meant it was essential to screen all functions daily. Show less
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Intermedix
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Caller
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May 2016 - Jan 2018
The main job requirement was to complete surveys from the U.S. emergency room patients to determine the quality of their physicians. To challenge myself, I have opted to be a founding member for the team's organizational committee. After gaining experience in team forming and setting grounds for the team's culture, I chose to volunteer for the company's organizational committee to improve our relationship with over 700 people in the company and to give back to the local community. Soon after, I… Show more The main job requirement was to complete surveys from the U.S. emergency room patients to determine the quality of their physicians. To challenge myself, I have opted to be a founding member for the team's organizational committee. After gaining experience in team forming and setting grounds for the team's culture, I chose to volunteer for the company's organizational committee to improve our relationship with over 700 people in the company and to give back to the local community. Soon after, I have been chosen to assist in recruitment, team training and the accounts receivable team to work with medical insurance and data processing. Additional accomplishments are: -The exceptional performance award -The department's volunteering award Show less The main job requirement was to complete surveys from the U.S. emergency room patients to determine the quality of their physicians. To challenge myself, I have opted to be a founding member for the team's organizational committee. After gaining experience in team forming and setting grounds for the team's culture, I chose to volunteer for the company's organizational committee to improve our relationship with over 700 people in the company and to give back to the local community. Soon after, I… Show more The main job requirement was to complete surveys from the U.S. emergency room patients to determine the quality of their physicians. To challenge myself, I have opted to be a founding member for the team's organizational committee. After gaining experience in team forming and setting grounds for the team's culture, I chose to volunteer for the company's organizational committee to improve our relationship with over 700 people in the company and to give back to the local community. Soon after, I have been chosen to assist in recruitment, team training and the accounts receivable team to work with medical insurance and data processing. Additional accomplishments are: -The exceptional performance award -The department's volunteering award Show less
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Education
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Kauno Jono Jablonskio gimnazija