Qwatosha Bessellieu

Administrative Assistant at Melange Health Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Administrative Assistant
      • Apr 2013 - Present

      This position is responsible for a variety of duties that support the effective and efficient operation of the organization. Some of these duties are as follows: - Personnel and Medical Records audit, management and filing - Assigns appropriate CPT procedure code(s) to accurately report the clinician service provided to patients. - Assists with the submission of billing. - Identifies clinician services provided, but not adequately documented in the medical record. - Advises supervisor and clinicians of deficiencies to support accurate capture of billable services. - Analyzes and resolves clinician claim rejects and denials from the billing system or insurance carriers related to coding or authorization issues. - Compiles monthly reports as requested. - Promptly, accurately, professionally and courteously receives telephone calls and visitors. - Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages. - Adept at using all features of the telephone system and voice mail. - Assists visitors/staff/clients. - Supports reception station staffing - Prepares and processes outgoing mail - Schedule appointments - Organize meetings - Signs for deliveries when necessary and notifies recipients. - Keeps immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor. - Respects confidentiality in discussing client, staff, and organizational matters. - Maintains confidentiality of organization fiscal and personnel related information. - Performs routine office tasks necessary for the operation and presentation of a professional office. - As needed, assists with clerical tasks to include typing, filing, proofreading, and data entry. - All other duties as assigned to support the organization’s mission and goals Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Jun 2012 - Present

      Practice customer service while assisting customers with making and finalizing sales. Practice customer service while assisting customers with making and finalizing sales.

Education

  • Johnson C. Smith University - JCSU
    Bachelor of Social Work, Social Work
    2009 - 2013

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