Team Leader Payroll Services

• Jan 2023 - Present

● Leading and up-skilling a medium size team of 6 payroll specialists including performance management applications to drive a proactive, customer service mindset ● Accurately interpreting and applying councils EA, Local Government State Award, Grandfather arrangements, Casual transition award requirements towards payroll duties ● Providing high-level customer service to all key stakeholders, including internal and external customers ● Key accountability for quarterly payroll tax payments, superannuation reporting and returns using strong attention to detail ● Reviewing and managing team workloads to drive efficiency and ensure all deadlines were met within agreed timeframes ● Finalising redundancy and termination payments in conjunction with relevant business policies and industrial instruments ● Administering payroll auditing documentation by applying a high level of attention to detail ● Acting as the key point of contact, as the head of payroll for any escalated payroll queries ● Collaborating with the P&C and Financial Department to ensure best practice processes are followed regarding new hires, employee transfers, terminations, onboarding, costing and payroll reconciliation ● Autonomously managing the annual reporting requirements of workers’ compensation loss time management and payouts, payroll accounts and STP lodgments ● Leading the one council transformation payroll projects, providing key inputs towards timekeeper award interpretation and payroll blueprint setup. ● Working collaboratively across all teams to deliver excellence in payroll systems, data, and processes Key Achievements: • Cross skilling the payroll members for various payroll duties and system management ● Continuously drove high performance through objective and KPI setting aligned to Service Level Agreements • Implementing streamlined Super reconciliation and clearing house management

Payroll Team Lead

• Jan 2022 - Jan 2023

● Leading and mentoring a small team of payroll specialists including performance management applications to drive a proactive, customer service mindset ● Accurately interpreting and applying key Local Government State Award requirements towards payroll duties ● Providing high-level customer service to all key stakeholders, including internal and external customers ● Key accountability for quarterly payroll tax payments, superannuation reporting and returns using strong attention to detail ● Reviewing and managing team workloads to drive efficiency and ensure all deadlines were met within agreed timeframes ● Finalising redundancy and termination payments in conjunction with relevant business policies and industrial instruments ● Administering payroll auditing documentation by applying a high level of attention to detail ● Acting as the key point of contact, as the payroll lead, for any escalated payroll queries ● Collaborating with the HR Department to ensure best practice processes are followed regarding new hires, employee transfers, terminations, and onboarding ● Autonomously managing the annual reporting requirements of workers’ compensation insurance renewals, payroll accounts and STP lodgments ● Supporting the delivery of continuous improvement initiatives relating to new payroll solutions, including the implementation of new payroll systems ● Working collaboratively across all teams to deliver excellence in payroll systems, data, and processes Key Achievements: • Successfully led the HRIS payroll implementation process for Aurion and Oracle ● Continuously drove high performance through objective and KPI setting aligned to Service Level Agreements • Audited payroll systems for payroll costing work orders and updated them in conjunction with the finance team

Accountant

• Jul 2017 - Oct 2021

● Oversaw payroll duties for direct reports including the accounts payable, accounts receivable and payroll team consisting of 1100 employees ● Finalised all accounting activities to ensure compliance with statutory regulations ● Resolved any financial issues and maintained confidential records and documents ● Prepared monthly and yearly budgeting requirements for eleven business units using a high level of accuracy ● Generated daily, weekly, and monthly KPI reports for multiple cost centres ● Maintained fixed asset registers for the organisation ● Consulted with Senior Management regarding operational budgets, business planning and designing of financial planning initiatives ● Oversaw the management of employee benefits and compensation packages ● Produced annual budgets, monthly and quarterly management accounts and ad-hoc reports as required ● Directed the completion of quarterly BAS returns, payroll tax lodgements, and monthly superannuation reporting and providing advice on compliance with BAS regulations as necessary ● Assisted in providing guidance to influence EA negotiations leading to successful outcomes Key Achievements: • Successfully conducted a detailed review of handover documents provided by the McDonald’s Head office, which led to a combined saving of more than $150K • Led the migration of a new cloud-based lightyear invoicing, Xero accounting, and Maxtel payroll system in 2020, resulting in the data validation process being completed successfully with minimum errors

Assistant Restaurant Manager

• Jan 2014 - Jul 2017