Experience

TIA Wellness Resort

• Vietnam
• Hospitality
• 1 - 100 Employee

• Sales & Marketing Manager

  • Mar 2023 - Present

• Marketing Manager

  • Jan 2017 - Feb 2023

• PA to management board

  • Dec 2015 - Dec 2016



Ba Na Hills Golf Club

• Da Nang City, Vietnam

• Sales & Reservations Supervisor

  • Jan 2015 - Dec 2015

  - Identifying new accounts, conducting sale calls and developing sales leads - Produce detailed proposals for group bookings, events and tournaments - Handling all booking requests from the initial blockage to the confirmed booking accurately and neatly, following up with feedback/comments - Preparing sale and reservation reports with analysis on guest profile and market production - Identifying new accounts, conducting sale calls and developing sales leads - Produce detailed proposals for group bookings, events and tournaments - Handling all booking requests from the initial blockage to the confirmed booking accurately and neatly, following up with feedback/comments - Preparing sale and reservation reports with analysis on guest profile and market production



Oak Furnitureland

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 400 - 500 Employee

• Store Assistant

  • Dec 2013 - Aug 2014

  - Present products and deal with customers’ requirements to make a sale - Gather market information to advise on forthcoming product developments and promotions - Provide support and process financial services for customers - Keep-track and follow up the sale contracts and customer records - Present products and deal with customers’ requirements to make a sale - Gather market information to advise on forthcoming product developments and promotions - Provide support and process financial services for customers - Keep-track and follow up the sale contracts and customer records



InterContinental Danang Sun Peninsula Resort

• Vietnam
• Hospitality
• 100 - 200 Employee

• Guest Service Agent

  • Jan 2012 - Aug 2012

  - Manage internal and external front office duties in a polite and professional manner - Consult visitors, current and potential clients with accurate information about the Resort services - Arrange the services requested by guests by working with other departments as appropriate - Perform a range of clerical and administrative duties - Manage internal and external front office duties in a polite and professional manner - Consult visitors, current and potential clients with accurate information about the Resort services - Arrange the services requested by guests by working with other departments as appropriate - Perform a range of clerical and administrative duties