Experience

Paragon Energy Solutions
• United States
• Nuclear Electric Power Generation
• 100 - 200 Employee
• Order Entry Specialist

  • Nov 2020 - Present


Independent Pharmacies

• Belgium
• Wholesale

• Pharmacy Technician; Reporting Analyst

  • Feb 2015 - Present

  Daily volume reporting, ad-hoc reports via Excel; process improvements, inventory control, purchase orders; accounts payable/accounts receivable; handle remittance checks, payment reconciliations; daily/weekly/monthly reports via Google sheets; general pharmacy tech duties; customer service; compounding medications; customer and vendor relations; finance reports Daily volume reporting, ad-hoc reports via Excel; process improvements, inventory control, purchase orders; accounts payable/accounts receivable; handle remittance checks, payment reconciliations; daily/weekly/monthly reports via Google sheets; general pharmacy tech duties; customer service; compounding medications; customer and vendor relations; finance reports



Humana

• Brazil
• Professional Training and Coaching

• Analyst

  • Dec 2013 - Feb 2015

  Experience with Verint WFM tool in scheduling, queue mapping, creating and/or updating KPI scorecards, productivity feeds; staffing and capacity modeling; tactical production planning; quality reporting remodel; end-user Verint support; cognos reporting Experience with Verint WFM tool in scheduling, queue mapping, creating and/or updating KPI scorecards, productivity feeds; staffing and capacity modeling; tactical production planning; quality reporting remodel; end-user Verint support; cognos reporting



Express Scripts

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Associate Resource Management Analyst

  • Dec 2012 - Dec 2013

  Work as team with developers to design, test, and maintain new interfaces to improve processes and data reporting; build daily operation plans for employee scheduling across functional areas; become subject-matter-expert for new scheduling tool implementation across all departments; build ad-hoc queries for relative data reporting and analysis Work as team with developers to design, test, and maintain new interfaces to improve processes and data reporting; build daily operation plans for employee scheduling across functional areas; become subject-matter-expert for new scheduling tool implementation across all departments; build ad-hoc queries for relative data reporting and analysis



Medco Health Solutions Inc

• United States
• Facilities Services
• 1 - 100 Employee

• Business Planning Analyst

  • Jul 2008 - Dec 2012

  Forecast volumes for short-term/ long-term business planning; create and maintain ERP tracking reports for performance management; report weekly production and cost analysis for multiple sites; compile various reports to ensure all service levels, performance targets, and client commitments are met. Forecast volumes for short-term/ long-term business planning; create and maintain ERP tracking reports for performance management; report weekly production and cost analysis for multiple sites; compile various reports to ensure all service levels, performance targets, and client commitments are met.