Experience

UC Innovation

• United States
• Software Development
• 1 - 100 Employee

• Solution Architect

  • Jul 2018 - Present



Viasat

• United States
• Telecommunications
• 700 & Above Employee

• Salesforce Business Solution Architect

  • Oct 2015 - Jul 2018



University of California Office of the President

• United States
• Education Administration Programs
• 700 & Above Employee

• Salesforce Consultant

  • Dec 2014 - Oct 2015

  Designed and developed Salesforce Service Cloud to support the UCPath Center which will provide shared HR related services to 200,000 plus employees across the University of California campuses and medical centers. Designed and developed Salesforce Service Cloud to support the UCPath Center which will provide shared HR related services to 200,000 plus employees across the University of California campuses and medical centers.



Allergan

• Pharmaceutical Manufacturing
• 700 & Above Employee

• Sales Operations Manager

  • Dec 2011 - Nov 2014

  Consulted at Allergan as a CRM specialist starting in December of 2011. Assessed the strengths and weaknesses of the current SFA/CRM system in supporting the existing sales processes. Successfully launched Salesforce.com CRM to the Facial sales team which involved documentation of business requirements, design specifcations, data integration, and testing. Worked with business vendors to deploy custom Salesforce.com solutions to support a host of sales processes unique to Allergan business practice. Summary functional role at Allergan: Technical Advisor, Business Analyst, Salesforce Administrator, Project Manager. Show less



Prescription Solutions

• Irvine, CA

• Consultant

  • Sep 2007 - Dec 2010

  Consulted at Prescription Solutions/Optum Rx as a CRM specialist starting in September of 2007. Initially brought in to manage SalesLogix to support sales and proposal. My role expanded to design and develop custom SalesLogix solutions to support new processes from acquisition, developing reports for the senior executive team, and expanding the scope of SalesLogix to the entire team of Client Relations. Consulted at Prescription Solutions/Optum Rx as a CRM specialist starting in September of 2007. Initially brought in to manage SalesLogix to support sales and proposal. My role expanded to design and develop custom SalesLogix solutions to support new processes from acquisition, developing reports for the senior executive team, and expanding the scope of SalesLogix to the entire team of Client Relations.