Qurratu’Lyzda Suzliman

Administration Assistant at Newtech Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Hong Kong
    • Engineering Services
    • 1 - 100 Employee
    • Administration Assistant
      • Oct 2019 - Present

      • In charge of generating monthly reports for all Singtel DCs for Customer Management• In charge of generating all change request tickets for preventive and corrective maintenance activities• Assist in establishing, maintaining and reviewing Operation Policies and SOPs• Coordinate with customers on general maintenance matters• Incident Management – providing incident reports, root cause and incident trending analysis• Update customers timely on shutdown or maintenance progress• Manage effective communication between DCIO and Singtel Management during emergency situations• Support and provide documentation for internal and external audits• Generate incidents tickets for all faults, near-missed events and close-offs.• Manage and track all DCs’ site access clearance with trending analysis• Update and manage all Authorizer Lists• Centralized processing (include commissioning the orders) of - Service Requests and channel to Site Ops for fulfilment• Any ad-hoc duties

    • Admin Executive
      • May 2015 - Feb 2016

      • Responsible for general office support for Corporate Office Studios• Manage maintenance personnel to ensure compliance with corporate policies• Assist as and when requested with SOP development and maintenance as well as HR administration• Manage studio housekeeping, (i.e. personnel, standards of cleanliness, supplies)• Assist in compiling studio personnel resourcing (HR) (i.e. information, minutes of meetings)• Manage daily record of staff and arrange monthly report (i.e., leave application, medical insurance, etc.) for the studio• Liaise and organize studio diners and site visits as requested by Design Director• Coordinate delivery of all documents and samples sent out to clients/suppliers and contractors• Liaise with visitors and guest on behalf of studio/department• Maintain register of all sent and received items within office• Maintain schedule for meeting room usage• Organize all fax-in documents and distribute to staff & management• Confirm appointments for meetings with clients, suppliers and contractors and be the first point of contact for any changes• Co-ordinate and record leave record of studio members• Collate and prepare expense claims for approval and forward to HR department• Collate and prepare staff leave report approval and forward to HR department• Other ad-hoc duties as assigned

    • Finance Executive
      • Feb 2014 - Nov 2014

      • Responsible for the smooth execution of all day-to-day finance, financial planning & business analysis pertaining to the company’ business• Payroll preparation, settlements, CPF (e-submissions & settlements), FWL Customer Invoicing, Customer A/R Management - collections• One Database (ODB) of players master file, maintaining & enhancing customer info database• Manage vendors’ payables, maintain a database of vendors and contacts for future reference• Procurement support: placing POs with external vendors and processing & control of vendors invoices• General Ledger & Receivable/Payables Ledgers Reconciliations• Handle payment processes, i.e. cheque and e-banking• Reconcile accounts data, manifests, short-orders, back-orders and damaged orders• Maintain company’s bank account – deposit and payments• Player attendance tracking: weekly & monthly management reporting• Annual Budgeting: Both accruals and cash-flow based• Monthly Management Accounting & Reporting• Payroll management & processing: weekly & monthly• Monthly business performance reporting to Executive Management

    • Purchaser
      • Jun 2013 - Feb 2014

      • Responsible for requisition orders for supplies and materials• Ensure that all supplies and inventory are running smoothly• Involved in purchasing of stores and provision items• Fully responsible for preparing DO documents for vessels• Generate and submit purchase orders in accordance with organisation’s SOPs• Confirm orders subsequent deliveries as scheduled• Reconcile shipments, manifests, short-orders, back-orders and damaged orders• Maintain a database of vendors and contacts for future reference• Other ad-hoc duties

    • Workshop Administrator
      • May 2012 - Nov 2012

      • Attend to all walk-in/call-in customers for bike servicing• Responsible for collecting/updating all of customer’s payments• Liaise with dealers/buyers for bike spare parts• Provide quotations• Ensure all bike’s exhausts are sent for homologation• Prepare and arrange documents for bike inspection • Attend to all walk-in/call-in customers for bike servicing• Responsible for collecting/updating all of customer’s payments• Liaise with dealers/buyers for bike spare parts• Provide quotations• Ensure all bike’s exhausts are sent for homologation• Prepare and arrange documents for bike inspection

    • Fleet Executive
      • May 2012 - Nov 2012

      • Responsible for efficiency of fleet movements and day-to-day operations of all fleet arrangements• Provide service agreements and fully accountable for all administrative fleet documents• Develop lists of required services• Collect and analyse data from both internal and external sources• Meet up with suppliers for negotiation as and when required • Responsible for efficiency of fleet movements and day-to-day operations of all fleet arrangements• Provide service agreements and fully accountable for all administrative fleet documents• Develop lists of required services• Collect and analyse data from both internal and external sources• Meet up with suppliers for negotiation as and when required

    • Accounts Assistant cum Coordinator
      • Oct 2011 - May 2012

      • Handle all travel plans and make necessary bookings• Responsible for day-to-day accounting functions• Manage AR & AP duties• Update all players’ information onto database• Have full knowledge of organisation’s accounting procedures• Answer all enquiries via phone/e-mail• All other ad-hoc duties as assigned • Handle all travel plans and make necessary bookings• Responsible for day-to-day accounting functions• Manage AR & AP duties• Update all players’ information onto database• Have full knowledge of organisation’s accounting procedures• Answer all enquiries via phone/e-mail• All other ad-hoc duties as assigned

    • Accounts Assistant cum Coordinator
      • Nov 2010 - Jul 2011

      • Fully responsible in handling all accident records for travel, personal, foreign maids• Fully responsible in handling workmen’s compensation and other claims if required• Conduct regular claims review• Ensure prompt and fair settlement of claims• Recovery of losses against third parties• Other ad-hoc duties • Fully responsible in handling all accident records for travel, personal, foreign maids• Fully responsible in handling workmen’s compensation and other claims if required• Conduct regular claims review• Ensure prompt and fair settlement of claims• Recovery of losses against third parties• Other ad-hoc duties

    • Accounts Assistant
      • May 2008 - Oct 2010

      • Responsible for day-to-day accounting functions• Manage AR & AP duties• Provide support to Accounts Executive• Other ad-hoc duties assigned • Responsible for day-to-day accounting functions• Manage AR & AP duties• Provide support to Accounts Executive• Other ad-hoc duties assigned

Education

  • Ite Bishan
    Nitec, Effective Communication
    2011 - 2011
  • Teck Whye Secondary School
    N'Level
    2005 - 2008

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