Experience

Jareed Hotels

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• Front Desk Staff

  • Jan 2023 - Present



Golden Tulip Hotels, Suites & Resorts

• France
• Hospitality
• 700 & Above Employee

• Front Office Supervisor

  • Oct 2022 - Jan 2023



Elaf Group

• Saudi Arabia
• Hospitality
• 200 - 300 Employee

• Guest Relations Supervisor

  • Jan 2019 - Nov 2022

  Cooperate with other foreign and Local Companies, Responding, and Communicate with customers via Mails and Phones. Also Marketing on Social Media while developing the Business of the Company and achieve the budget. Also Provided support to the Sales Manager. Similarly, Managing the guest relations team including reception staff and concierges to ensure all standards are working essentially there were multiplied takes Coordination and management of communications between guests and staff and follow-up to ensure those customer problems are resolved and oversee check-in and check-out procedures including reservations and financial transactions. Show less



Millennium Hotels and Resorts

• Singapore
• Hospitality
• 700 & Above Employee

• Receptionist

  • May 2018 - Jul 2018

  Enhanced the customer experience when entering and walking through the office by focusing on sincere greetings, productive conversations, and active listening. Enhanced the customer experience when entering and walking through the office by focusing on sincere greetings, productive conversations, and active listening.



ATU Duty Free

• Retail
• 700 & Above Employee

• Sales Assistant

  • May 2016 - May 2018

  Provided service to all customers who entered the store. Additionally, showcase my love of customer service by ensuring they received the knowledge of all store promotions and special offers. Provided service to all customers who entered the store. Additionally, showcase my love of customer service by ensuring they received the knowledge of all store promotions and special offers.



Dyar Hotels & Resorts

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• • Jan 2015 - Dec 2016

  Managed the day to day tactical and long term strategic activities within the business. Conducted cost, schedule, contract performance, variance, and risk analysis. Reduced and controlled expenses by improving resource allocation, Reviewed and approved billing invoices, and expense report

• • Jan 2014 - Dec 2014

  Welcoming and processing guest check-in and check-out. and Friendly and professional manner with the desire to help others.

• • Jan 2012 - Dec 2013

  Provide Customer service to a wide variety of clients and Fulfilled the company's defined customer experience by maintaining a friendly and customer-focused approach.



مؤسسة نزاريات للمقاولات المعمارية

• Secretary

  • Nov 2014 - Feb 2016

  Processing word and providing other office technology support to the organization. Furthermore, Composing, typing, proofreading, and later distributing memorandums, reports, spreadsheets, presentations, routine letters, and other materials for correspondence. Besides, creating a calendar and keeping track of the appointments for Executives Processing word and providing other office technology support to the organization. Furthermore, Composing, typing, proofreading, and later distributing memorandums, reports, spreadsheets, presentations, routine letters, and other materials for correspondence. Besides, creating a calendar and keeping track of the appointments for Executives