Experience

Engaged Media, LLC

• United States
• Media Production
• 1 - 100 Employee

• Content Development

  • Aug 2022 - Present

  Engaged Media is a media-curating company with locations & members based across the United States. - Create digital copy for multiple lifestyle/hobby magazines aimed at automobile, truck, & offroading enthusiast - Write (B2B) LinkedIn post to promote magazines, live events, & brand leaders - Collaborate with Brand Leaders/Content Director about topics, sources, & SEO performance/development Engaged Media is a media-curating company with locations & members based across the United States. - Create digital copy for multiple lifestyle/hobby magazines aimed at automobile, truck, & offroading enthusiast - Write (B2B) LinkedIn post to promote magazines, live events, & brand leaders - Collaborate with Brand Leaders/Content Director about topics, sources, & SEO performance/development



eARTh App

• Technology, Information and Internet

• Founder

  • Mar 2016 - Present

  eARTh is a creative-expressive networking service where people share various forms of content known as "beams." We are creative media. Currently in the Launchpeer Startup Incubator Program that accepts 7% of applicants. eARTh is a creative-expressive networking service where people share various forms of content known as "beams." We are creative media. Currently in the Launchpeer Startup Incubator Program that accepts 7% of applicants.



Night and Day Dental

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Coordinator

  • Aug 2021 - Dec 2022

  Night & Day Dental is a multi-located general dentistry in the Raleigh-Durham/919 area. Position Duties: - Assist patients with check-in/check-out process - High-volume Outbound/Inbound calling - Payment Collection - Appointment scheduling - Insurance Verification Night & Day Dental is a multi-located general dentistry in the Raleigh-Durham/919 area. Position Duties: - Assist patients with check-in/check-out process - High-volume Outbound/Inbound calling - Payment Collection - Appointment scheduling - Insurance Verification



ATMA Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Night Auditor/Guest Services Representative

  • Aug 2020 - May 2021

  ATMA Hotels oversees well-known spaces including Quality Inn, Courtyard Marriot, Hampton Inn & more. Position Duties: - Assist guest with check-in/check-out process - Run the Night Audit - Help inbound callers with general questions - Outbound calling for market research ATMA Hotels oversees well-known spaces including Quality Inn, Courtyard Marriot, Hampton Inn & more. Position Duties: - Assist guest with check-in/check-out process - Run the Night Audit - Help inbound callers with general questions - Outbound calling for market research



CryoNC: Boutique Wellness Center

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Creative Marketing/Content Developer/Content Writer

  • Jul 2020 - Jan 2021

  Position Duties: - Wrote blog post for CryoNC website - Created newsletters/emails for clients - Developed creative marketing strategies based off analysis, client surveying, social media analytics Position Duties: - Wrote blog post for CryoNC website - Created newsletters/emails for clients - Developed creative marketing strategies based off analysis, client surveying, social media analytics

• Content Writer/Content Developer

  • Jun 2019 - Mar 2020

  Engaged Media is a media-curating company with locations & members based across the United States. Position Duties: - Article/Blog Writing - Email Content Writing - SEO Optimization - Interviewing makers to gather information for articles/blog development Engaged Media is a media-curating company with locations & members based across the United States. Position Duties: - Article/Blog Writing - Email Content Writing - SEO Optimization - Interviewing makers to gather information for articles/blog development



Donatos Pizza

• Restaurants
• 700 & Above Employee

• Event Coordinator/Customer Service Representative

  • May 2017 - Jun 2019

  Donatos is a high-end pizzeria that founded in the state of Ohio. Position Duties: - Planned and executed large catering orders for schools, corporations, hospitals, etc. Processed orders via phone/email, typically including 20+ pizzas with seasonings, salad, dressings, and utensils. Input orders into an online system. Ensured all food was present and labeled. Delivered orders to the venue. Organized and set-up food and utensils according to customers’ wishes & logistics of venue. Handled payment in cash, checks/cards. Resolved sudden issues quickly. Diffused emotional customers. Explained company policies. Contacted manager as needed.



Village Green Apartments

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Professional

  • Jan 2017 - Apr 2017

  Village Green Apartment is a student-housing property. Position Duties: - Conducted over 50 phone calls per day to promote apartments to leads & to upsell current residents. - First responder to resident issues. Answered phone, email and in-person inquiries from students. Placed maintenance orders. Liaised between residents and apartment staff. Diffused emotional residents. Contact students’ parents as needed. Promoted apartment events. Administered (in-person) 15-20 tours/week for students and their families.



William Peace University

• United States
• Higher Education
• 100 - 200 Employee

• Resident Assistant

  • Nov 2014 - Jul 2016

  Position Duties: - Oversaw 20+ male, first-year students. Developed relationships with residents. Led regular dorm meetings about upcoming events, dorm facilities issues, etc.. Collaborated with Area Coordinator to develop hall programs that aligned with university values. - Created marketing material to promote programs. Promoted bonding & healthy communication among residents in dorms/nearby dorms. Mediated student conflict. Diffused emotional residents. Disciplined students as needed. Performed regular checks on students & dorm rooms. Attended CPR training (CPR Certified). - Awarded *Best Team Player* for a calendar year



Moon Street USA

• United States
• Retail

• Product Research & Marketing Intern

  • Sep 2015 - Dec 2015

  Moon Street USA is a lifestyle clothing store. Position Duties: - Created content for store blog, social media/online ads. Interviewed sole proprietor artisans of store products in-person. Wrote web-articles based on interviews to promote store & artisans. Assisted store leadership in implementing social media marketing campaigns. Moon Street USA is a lifestyle clothing store. Position Duties: - Created content for store blog, social media/online ads. Interviewed sole proprietor artisans of store products in-person. Wrote web-articles based on interviews to promote store & artisans. Assisted store leadership in implementing social media marketing campaigns.