District-Wide Technician at Cook County School District 130

• Sep 2023 - Present

School Based Technician

• Aug 2022 - Sep 2023

Responsible for installation and configuration of network devices, diagnosing and resolving technology related issues, and integration of technology into the classroom Requires a deep understanding of Windows based tools such as Active Directory Demands a willingness to communicate and explain difficult technical issues to school staff

Summer Technology Lead

• Jun 2022 - Aug 2022

Led and taught other summer technology staff in all stages of student/faculty software and hardware management. Included wiping data for old laptops, configuring and running boot processes on new laptops, and ensuring proper network settings/security on all devices.

Summer Technology Summer Aid

• Jun 2021 - Aug 2021

Assisted in preparing school laptops and chromebooks with software for the upcoming school year, in addition to miscellaneous repairs of said machines Assisted in preparing school laptops and chromebooks with software for the upcoming school year, in addition to miscellaneous repairs of said machines

Summer Technology Aid

• Jun 2019 - Aug 2019

Assisted in preparing school laptops and chromebooks with software for the upcoming school year, in addition to miscellaneous repairs of said machine Assisted in preparing school laptops and chromebooks with software for the upcoming school year, in addition to miscellaneous repairs of said machine