Experience

The Westin Peachtree Plaza, Atlanta

• United States
• Hospitality
• 1 - 100 Employee

• Group Sales Coordinator

  • Aug 2022 - Present

  -Assist the Director of Sales & Marketing, Senior Catering Sales, and Senior Sales Executives with client leads, research, confirmation, and final sales bookings for hotel with up to 80,000 square feet of meeting space and 1,072 guestrooms. -act as liason for managers and operation departments for preparation and execution of hotel site visits and client overnight stays. -Assist in production and distribution of sales contracts, addendums, memos, newsletters, email updates and other forms of communication for managers -Control and manage document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures. -Train and mentor administrative staff members in company policies, daily task execution and industry best practices. -Direct customer communication to appropriate department personnel and offer information to resolve inquiries, boosting customer satisfaction. -Work with hotel vendors for ordering and checkbook balancing for monthly expenditures. -Manage Office needs with maintaining operation/repair of equipment, ordering of required supplies, and overall appearance of office Show less



Atlanta Evergreen Marriott

• United States
• Hospitality
• 1 - 100 Employee

• Sales-Property Administrative Specialist

  • Aug 2021 - Present

  Handle all Sales and Catering phone calls, inquiries, emails, and correspondence. Create banquet event orders with event details. Create Proposals/Contracts for potential clients. Type correspondence, memos, meeting minutes. Completed duties such as supervising daily operations, handling customer issues, finding ways to ensure customer satisfaction and managing inventories.

• Guest Experience Expert

  • Dec 2019 - Aug 2021

  Managed a team of guest representatives who help hotel guests get the service they need as well as accommodating their requests. Managed front desk operations as well as cater to guests’ reservations and transportation needs.



Allstate

• United States
• Insurance
• 700 & Above Employee

• Lead Insurance Agent

  • Aug 2018 - Dec 2019

  Sold and managed insurance policies on behalf of Allstate. Provided exemplary service to customers, ensuring they receive the best type of experience with their company. Gave sound financial advisory services and customer support to the clients. Drive and grow new business revenue by managing client and business relationships. Sold and managed insurance policies on behalf of Allstate. Provided exemplary service to customers, ensuring they receive the best type of experience with their company. Gave sound financial advisory services and customer support to the clients. Drive and grow new business revenue by managing client and business relationships.



Samoc Communications

• Covington, Georgia, United States

• Executive Administrative Assistant

  • Jun 2014 - Jul 2017

  Managed office by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and clerical functions are properly assigned and monitored. Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands. Managed office by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and clerical functions are properly assigned and monitored. Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.