Experience

WorkSafe New Zealand

• New Zealand
• Government Administration
• 400 - 500 Employee

• GM - Digital Transformation

  • Mar 2021 - Present

  Our digital strategy will help enable WorkSafe to reach its goal to become an insights-driven modern regulator.I lead the Digital and Information Services group to implement this digital strategy and delivery plan that will transform the way WorkSafe does many of its business processes

• Digital Strategy and Engagement lead

  • Jul 2020 - Mar 2021

  Supporting everyone in NZ to return home from work healthy and safe.WorkSafe is striving to be an insights driven modern regulator. I'm leading the creation of a digital strategy to lead the insight generation required to realise this goal.



Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development NZ

• New Zealand
• Government Administration
• 200 - 300 Employee

• Deputy Chief Executive - Corporate

  • May 2019 - Jul 2020

  HUD is a new ministry created in October 2018. I was a member of the Senior Leadership Team, with a focus on the collective leadership for HUD, setting strategic direction with a whole of organisation approach. As DCE Corporate I led the Corporate function from when it was first formed, leading the People & Culture (HR), Finance, Legal, Digital ICT, Procurement and property functions at HUD. I focused on the engagement of corporate staff and a continual connection to HUDs priorities. I made sure the group remained adaptive and responsive as I led the completion of establishment activities then focused on scaling and maturing organizational foundations.

• Chief Information Officer

  • Oct 2018 - May 2019

  As part of the establishment of a new government agency I quickly established a core team, formed a transition strategy and migration plan and executed on this. My focus was to quickly decouple and end reliance on the larger agencies and for HUD to become independent. Line of business systems, information and data assets all sat within MSD and MBIE. The majority of the transition out of MSD and MBIE and HUD’s operational independence has been completed within HUD’s first year of operation.



Toitū Te Whenua Land Information New Zealand

• New Zealand
• Government Administration
• 500 - 600 Employee

• ASaTS Liason Officer - Vancouver based posting

  • Oct 2017 - Oct 2018

  Advanced Survey and Title Services (ASaTS) is the LINZ program to replace a critical LINZ operating platform, Landonline. I represented Land Information NZ (LINZ) and their interests in Canada working on a $150M project, keeping commercial partners motivated to deliver services for New Zealand. I forged relationships across the Pacific, built partnerships and networked with other government agencies for the benefit of New Zealand. As the in country commercial and relationship lead for an outsourced service platform, I kept our partner driven to deliver for NZ and to modify their service to meet our needs. Based inside a multinational Tech and Services company I built an understanding of their business and global growth plans, and translated this back to the New Zealand context.Working in Canada I gained important insights that helped LINZ form and execute its strategy based on in market intelligence and my relationships.

• Chief Information Officer

  • Apr 2014 - Oct 2018

  As CIO and Group Manager Information Strategy and Delivery I work with my team and providers to ensure LINZ has the Information, Services and Technology to deliver on our ambition to unleash the power of where and increase the value of location information to New Zealand. As the CIO I was the platform owner for Landonline a system critical to the NZ economy as the national property register. All property transactions for NZ are made in real time through Landonline.This is a 14,000 user external customer online, real-time, transacting platform, legislated to have 99.95% system availability. I ensured the system was maintained, supported and upgraded through its lifecycle along with a long-term roadmap. I also put in place a strong annual assurance and audit program.LINZ has a very complex IT environment with many diverse line of business systems and applications along with service providers and ICT vendors to manage for delivery of critical services.While in this role I was nominated for the NZ national CIO of the year awards in 2017, I was one of 4 finalists nationally for the award.

• Operations Manager

  • Jan 2011 - Apr 2014

  In my role as Manager IT Operations at LINZ, I was responsible for running highly complex IT systems. One of these systems - Landonline is critical to the NZ economy as the national property register, over 12,000 external users connect to this system. My role was to ensure this system was appropriately managed, maintained and supported along with annual failover DR testing and assurance activities.I was actively involved in setting ICT strategic direction, and leading transformational change within the organisation, challenging conventional IT delivery frameworks through implementing innovative outcome focused services.The LINZ IT environment I operated was multi vendor with complex levels of system integration operated 24/7, highly available systems (Landonline) that underpin New Zealand’s property rights system and is a significant contributor to New Zealand’s economy.I presented at GOVIS (Government Information Systems Managers’ Forum) on Innovation in Government, the video presentation is found here:https://www.youtube.com/watch?v=ZlIndGSgc_s

• Manager Infrastructure Services

  • May 2010 - Jan 2011

  Accountable for the day to day operation of all LINZ IT environments, Service Desk, 2nd and 3rd level support and IT Infrastructure Architecture.Relationship and delivery management with LINZ key vendors, maintenance and lifecycle planning. Engaging with stakeholders and suppliers.

• Infrastructure Team Lead

  • Apr 2009 - Apr 2010

  Created a new operational support team, recruited required roles, trained staff in operating environment, established operation procedures that include an external process audit and security audit along with a work schedule to maintain high standard set.Developed training plans, conducted performance agreements and reviews with the team along with succession planning for key roles and skills. Created and managed oncall rosters for 24/7 support along with escalation processesDeveloped OLA reporting along with creating an SLA with key IT stakeholders. Established regular client meetings to report on progress against work plan items and operational performance.

• Technical Consultant

  • Aug 2007 - Apr 2009

• Technical and Support roles

  • Feb 2002 - Aug 2007



Techtonics Group Limited

• IT Services and IT Consulting
• 1 - 100 Employee

• Consultant

  • Nov 2000 - Feb 2002



Computerland New Zealand

• New Zealand
• Information Technology & Services

• Software Support Specialist

  • Aug 1998 - Nov 2000