Quenesha Catron
Director of Volunteer Services/ Logistic Management at Urban League of Metropolitan St. Louis- Claim this Profile
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Bio
Credentials
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Real Estate Sales Associate
National Association of REALTORS®Oct, 2002- Oct, 2024
Experience
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Urban League of Metropolitan St. Louis
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Advertising Services
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1 - 100 Employee
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Director of Volunteer Services/ Logistic Management
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Jan 2022 - Present
Organize volunteer events for service days. Recruit and train volunteers for events by working directly with organizations that want to volunteer for projects/ service days. Project management from start to finish.
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Division Operating Officer
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Dec 2012 - Present
Manage the St. Louis County Division of the Urban League's day to day operations. There are currently 12+ programs that serve well over 8,000 families with basic needs and empowerment opportunities. I am in a leadership role to ensure that the staff has all that they need to serve the client base that they have with top customer service. I see clients face to face when issues have been escalated to ensure that clients are receiving what is needed. I ensure that we remain in compliance to continue receiving the funding that is needed to operate the programs by managing the budgets and auditing internally. I host/ facilitate workshops to staff and clients on various topics such as financial empowerment, health and wellness and leadership.
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Foreclosure Prevention Specialist- Fannie Mae Mortgage Help Center
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Sep 2011 - Dec 2012
Collect/Review documents submitted by borrowers Submit files electronically to servicerLiaison between servicer and borrowerManage Document Review StaffProvide counseling and analysis to borrowers regarding borrower’s financial position,mortgage affordability, including creation of realistic household budget, and provides information regarding available workout options
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Weatherization Intake Specialist
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Jul 2010 - Sep 2011
Prepare Reports/ Data Entry/ Intake ProcessAudit/ Process Client FilesManage Master-list of client database Schedule Home AuditsTrain New Hires
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Housing Counselor
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Jun 2009 - Jul 2010
Case ManagementPrepare Reports/ Data Entry/ Intake ProcessAudit/ Process Client FilesManage Master-list of client database Facilitate Marketing EventsCounsel Home Owners on Foreclosure PreventionTrain New Hires
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Realtor
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Oct 2001 - Present
Develop, implement and maintain marketing strategiesContract negotiator for buyers and sellersTrain sales agents and facilitate first time home buyers classesCoordinate inspections, appraisals, repairs and final walk-thru for buyers and sellersEnsure timely closings and final property disposition Develop, implement and maintain marketing strategiesContract negotiator for buyers and sellersTrain sales agents and facilitate first time home buyers classesCoordinate inspections, appraisals, repairs and final walk-thru for buyers and sellersEnsure timely closings and final property disposition
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Education
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1998 - 2001
Tennessee State University
Business Administration, Management and Operations
Community
