Queenie Liu

Executive Coodinator at HEADCHECK HEALTH
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Contact Information
us****@****om
(386) 825-5501
Location
Coquitlam, British Columbia, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency
  • Cantonese Native or bilingual proficiency
  • Japanese Elementary proficiency

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5.0

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Harrison Brown

Queenie is incredibly resourceful and reliable. I was lucky to get to work alongside Queenie as she was Executive Coordinator for HEADCHECK. Queenie’s ability to get things done efficiently stands out from the moment you meet her, and I would highly recommend her to any team looking to execute.

Belinda Bible

Queenie was involved in designing training programs for our professional staff in Australia. Although we worked in different countries and time zones, I always found Queenie to be pro-active, responsive and full of great ideas.

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Credentials

  • Certified Practitioner of the Myers-Briggs Type Indicator® Step I and II
    Management Development Services Limited
    Jan, 2016
    - Nov, 2024
  • Teaching English as a Foreign Language Certificate (TEFL)
    The Academy of Teaching and Training
    Jun, 2005
    - Nov, 2024

Experience

    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Executive Coodinator
      • Sep 2022 - Present

  • Self-Employed
    • Hong Kong
    • Travel Blogger
      • Apr 2017 - Present

      Continue to blog about my travels locally and internationally: Facebook - https://www.facebook.com/WhereDoestheWorldBringMeNext/ Instagram - wheredoestheworldbringmenext Opened to any collaboration opportunities - Wheredoestheworldbringmenext@gmail.com Travel Experience to-date: - 68 countries / special regions - Antarctica (13 days expedition crossing the Circle) - Caving in Hang En Cave, Vietnam (3rd largest cave in the world) - Trans-Siberian Railway (longest railway in the world) - Campervaning for 30 days (Perth to Darwin, Australia) - Aurora Watching in Yellowknife, Canada - Camino Frances (the French Way) - walking 118km in 4 days from Sarria to Santiago de Compostela, Spain Favourite Places: Easter Island, Chile | Kotor, Montenegro | Paracas, Chile | Gjogv, Faroe Islands | Esfahan, Iran | Granada, Spain Current Bucket List: Georgia, Norway, Ukraine, Belarus, Poland Show less

    • Australia
    • Travel Arrangements
    • 700 & Above Employee
    • International Travel Consultant
      • Jun 2018 - Apr 2019

      Offered a seamless, one stop travel-service solution to clients in a fast-changing environment: - Provided professional customer service to clients, including walk-in, telephone, and email - Worked closely with clients to understand their preferences, to create and advise on customized travel package options - Personalized services to ensure clients had an excellent travel experience from planning, to preparing and travelling - Quick turnaround for clients under tight deadlines - Relevant Systems used: Amadeus, Clientmajic Show less

    • Full Time Traveller
      • Jul 2017 - Jun 2018

      Travelled to all Seven Continents in 325 days - Oceania: Australia - Asia: Japan, Tibet - North America: Canada, Mexico, Belize - South America: Colombia, Ecuador, Bolivia, Chile, Argentina, Brazil - Europe: Spain, Portugal, Gibraltar, Ireland, Northern Ireland - Africa: Morocco - Antarctica Travelled to all Seven Continents in 325 days - Oceania: Australia - Asia: Japan, Tibet - North America: Canada, Mexico, Belize - South America: Colombia, Ecuador, Bolivia, Chile, Argentina, Brazil - Europe: Spain, Portugal, Gibraltar, Ireland, Northern Ireland - Africa: Morocco - Antarctica

    • Switzerland
    • Banking
    • 700 & Above Employee
    • VP, Talent Development Program Manager
      • Apr 2014 - Jul 2017

      Investing Bank & Asset Management Talent Development Program Manager, Asia Pacific - Managed execution of team deliverable - Conducted Training Needs Analysis with Senior Management - Designed, planned and evaluated programs - Facilitated face-to-face programs as well as virtual sessions across Asia - Responsible for annual program budget and actual costs reconciliation - Streamlined processes and procedures to enhance overall team efficiency - Frequent vendor evaluation and management - Ongoing communication with global counterparts Show less

    • Artists and Writers
    • 100 - 200 Employee
    • Full-Time Travel Book Writer
      • Jan 2014 - Mar 2014

      Dedicated to writing up a book about my Trans-Siberian Railway journey experience (Chinese) Note: Not published due to high cost in publishing Dedicated to writing up a book about my Trans-Siberian Railway journey experience (Chinese) Note: Not published due to high cost in publishing

    • Hong Kong
    • Financial Services
    • 700 & Above Employee
    • Executive, Talent and Leadership
      • Mar 2013 - Dec 2013

      Talent Management and Leadership Development Programs Manager - Co-designed programs deliverables with external vendors - Liaised with speakers from senior management and executive committee population - Acted as on-site contact point on logistics requirements for external venues across Asia Development Centers Facilitator - Delivery of Development Centers in Local Business Units within Asia - Conducted pre-assessment training for assessors - Acted as certified assessor and facilitator during assessment - Liaised with Human Resources professionals remotely and provide on-site support (Malaysia, Singapore, Korea, Thailand, Indonesia, Vietnam, Philippines, Taiwan, Cambodia) - Monitored and updated Development Centers content and curriculum Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Associate, Learning & Development
      • Jan 2010 - Feb 2013

      Intern, Analyst and Associate Training Programs - Asia Program manager lead for Operations and Sales & Trading programs - Asia Program support for Investment Banking, Global Capital Markets, and Investment Management programs o Managed Induction Training Coordinator team deliverables o Conducted Training Needs Analysis across Asia o Developed Content Management Portal using SharePoint o Designed program and liaised with internal subject matter expert and external vendor on training deliverables o Managed program budget and actual costs reconciliation o Consolidated feedback evaluation and communicated high-level feedback with speakers and stakeholders o Recorded and delivered training assessment resultsFirmwide Orientation Program Manager- Planned and managed program logistics for lateral hires- Worked with Head of Human Resources to ensure materials content is up-to-date and collaborated with regional counterparts to ensure regional alignment- Provided Asia-wide metrics regularly to regional team- Management of premiums and resourcesOther projects: - Implemented training support initiatives with Sitefinity o Online Language Training Portal for Asia o Online Tuition Reimbursement Portal for Asia - Processed invoices and manage department accrual - Created guidance documents for various processes to improve team efficiency and effectiveness Show less

    • Administrative Assistant, Learning & Development
      • Feb 2008 - Dec 2009

      - Managed calendar and schedule meetings for Asia Pacific Head of Learning & Development - Organized team audio calls and video conferencing meetings across multiple time zones- Coordinated travel plans and prepared expense claim submissions- Arranged logistics prior to training session, including catering, program materials, stationery, presentation, audio-visual equipment, attendance, visitor pass - Administered office scanning, photocopying and filing documents for the team - Assisted on office move Show less

    • Executive Assistant To Chief Operations Officer
      • Jan 2007 - Feb 2008

      - Performed secretarial duties in assisting C.O.O. - Handled travel arrangements, organize company outings and site visits - Monitored Company’s daily sales flow - Conducted as a communication mean between C.O.O. and other employees - Performed secretarial duties in assisting C.O.O. - Handled travel arrangements, organize company outings and site visits - Monitored Company’s daily sales flow - Conducted as a communication mean between C.O.O. and other employees

Education

  • University of Toronto
    Bachelor of Arts – Major in Linguistics and Minor in Spanish and French
  • The Hong Kong Polytechnic University
    Masters of Science - Management (Human Resources)
    2010 - 2012

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