Administrative Assistant

• Apr 2022 - Present

Administrative Assistant- Planning, Building and Code Enforcement

• Oct 2016 - Apr 2022

Manage Director/Assistant Director Calendars. Maintain daily folders for meetings and associated materials. Coordinate/manage documents for Director’s signature. Interface with City Manager’s Office, City departments and administrate assistants. Prepare meeting materials and project binders. Attend senior staff meetings and take notes. Prepare correspondence for signature approval. Council memo liaison back-up and CED/T&E Committee memo liaison. Department room reservation administrator. Manage Director/Assistant Director Calendars. Maintain daily folders for meetings and associated materials. Coordinate/manage documents for Director’s signature. Interface with City Manager’s Office, City departments and administrate assistants. Prepare meeting materials and project binders. Attend senior staff meetings and take notes. Prepare correspondence for signature approval. Council memo liaison back-up and CED/T&E Committee memo liaison. Department room reservation administrator.

Senior Office Assistant

• Dec 2009 - Apr 2016

Perform a variety of records, conduct technical research, prepare records, maintain and monitor computerized files, produce reports for court, handle confidential information, abide by HIPPA regulations, and facilitate communication between appropriate departments. Performs administrative and office support activities for Emergency Medical Services Battalion Chief. Receive telephone calls, regarding billing and record inquires. I have extensive software skills including Word, Excel, and… Show more Perform a variety of records, conduct technical research, prepare records, maintain and monitor computerized files, produce reports for court, handle confidential information, abide by HIPPA regulations, and facilitate communication between appropriate departments. Performs administrative and office support activities for Emergency Medical Services Battalion Chief. Receive telephone calls, regarding billing and record inquires. I have extensive software skills including Word, Excel, and PowerPoint, as well as Internet research abilities and strong communication skills. Priorities include relieving management of administrative detail, on all projects, coordinate work flow update and chase delegated tasks to ensure progress to deadlines Take initiative in manager's absence, keep projects on schedule, maintain procedures manual to ensure consistent performance of routines. Arrange essential mail in priority, check deadlines on incoming requests and put preliminary work in play.

Staff Assistant III

• Dec 2000 - Dec 2009

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations. Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met. Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment. Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. Process… Show more Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations. Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met. Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment. Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. Process applications for new businesses or transfers. Follow up on delinquent accounts, mail out correspondence for business tax inspectors.

Staff Assistant III

• Aug 2000 - Dec 2002

Customer service to location scouts looking for filming locations, processed film permits and special event applications. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Updated film and event calendar on company website and light correspondence as needed.

Staff Assistant III

• Feb 1991 - Aug 2000

Confer with customers by telephone or in person to provide information about products or services, obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated… Show more Confer with customers by telephone or in person to provide information about products or services, obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Mail processing, data entry of parking citations, payment and refund processing, balancing of reports and heavy correspondence.

Sales Associate/Merchandiser

• Feb 2008 - Mar 2009

Greeted customers. Responded to questions and provided product knowledge. Operated cash register and managed financial transactions. Balanced cash drawer. Set up merchandise for special events and promotions. Greeted customers. Responded to questions and provided product knowledge. Operated cash register and managed financial transactions. Balanced cash drawer. Set up merchandise for special events and promotions.

Data Entry Operator

• Aug 1985 - Feb 1991

Processed sales drafts of credit card Purchases, balanced daily reports. Processed sales drafts of credit card purchases, balanced daily reports. Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners. Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store… Show more Processed sales drafts of credit card Purchases, balanced daily reports. Processed sales drafts of credit card purchases, balanced daily reports. Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners. Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store completed documents in appropriate locations. Locate and correct data entry errors, or report them to supervisors. Maintain logs of activities and completed work. Show less Processed sales drafts of credit card Purchases, balanced daily reports. Processed sales drafts of credit card purchases, balanced daily reports. Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners. Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store… Show more Processed sales drafts of credit card Purchases, balanced daily reports. Processed sales drafts of credit card purchases, balanced daily reports. Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners. Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store completed documents in appropriate locations. Locate and correct data entry errors, or report them to supervisors. Maintain logs of activities and completed work. Show less