Experience

Symphony Talent

• United States
• Software Development
• 200 - 300 Employee

• Senior Media Associate

  • Nov 2021 - Present

  Expertly advance talent, from candidates to co-workers. As a senior media associate, key responsibilities includes researching all types of media options desired by our clients, communicating with media vendors for accurate information and rates, processing media, verifying postings are accurate on media sites around the world, ensures accurate pricing while processing billing via Salesforce, process creative for specific media via JIRA and serving as an entry point for service inquiries and issues that may impact client success all while building solid working relationships with internal/external teams and clients. It's imperative to have a strong understanding of products and services while continuously seeking new opportunities for growing revenue. Show less



Valassis

• Canada
• Accounting

• • Sep 2015 - Sep 2021

  Perform same duties as coordinator and other duties as assigned including:Primary contact for client while engaging in the planning and marketing program process while making recommendations and managing the programs from quote to cash including client onboarding, program management, graphic ad design, billing and compiling performance reporting. Partner with sales executives through client retention, increasing yearly revenue goals and achieving company EBITDA, product recommendations and provides support to all program planning procedures Show less

• • Jun 2012 - Sep 2015

  Participated in client marketing programs by collecting and processing information and acted as liaison between clients, sales executives, vendors, manufacturing, internal and external departments via phone and email communication.Investigated and resolved any client issues related to purchase orders, production, ad deliveries, market concerns and payments while provided exceptional customer service to meet the client expectations.

• • May 2011 - Jun 2012

  Assisted Client Program Coordinators with order entry support by gathering order details and making any necessary corrections or changes, processed client orders into Oracle database while demonstrating order entry accuracy in a fast pace environment.Performed other duties as assigned.



Universal Screen Arts, Inc.

• United States
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2010 - Dec 2010

  Answered high-volume inbound calls from customers regarding order placement, new and existing products/services, assisted with product recommendations, resolved customer complaints, invoicing and answering various account inquiries. Answered high-volume inbound calls from customers regarding order placement, new and existing products/services, assisted with product recommendations, resolved customer complaints, invoicing and answering various account inquiries.



Stark State College

• United States
• Higher Education
• 400 - 500 Employee

• Administrative Office Assistant

  • Apr 2008 - May 2010

  Performed administrative and clerical support which included: managing schedules, appointments, phone systems, data entry and any other requested duties. Assisted students with FAFSA, loan applications, class registration and graduation completion forms. Performed administrative and clerical support which included: managing schedules, appointments, phone systems, data entry and any other requested duties. Assisted students with FAFSA, loan applications, class registration and graduation completion forms.