Experience

Alamance County Government

• Burlington, North Carolina, United States

• Social Worker

  • Apr 2020 - Present



CVS Health

• Greensboro/Winston-Salem, North Carolina Area

• Senior Intake Specialist

  • Jun 2018 - Present

  CVS Caremark Company, Greensboro, NC June 2018 – Present Senior Intake Specialist  Manage 80-100 cases a day  Assist members from over 30 different insurance companies  Work in epic health system  Assist member with 1 of 18 chronic conditions like HIV and Oncology  Demonstrated great customer service  Manage time wisely  Documented work in MS Windows, Word and Excel CVS Caremark Company, Greensboro, NC June 2018 – Present Senior Intake Specialist  Manage 80-100 cases a day  Assist members from over 30 different insurance companies  Work in epic health system  Assist member with 1 of 18 chronic conditions like HIV and Oncology  Demonstrated great customer service  Manage time wisely  Documented work in MS Windows, Word and Excel



Lankfor Protective Services

• Greensboro/Winston-Salem, North Carolina Area

• Security Officer

  • Sep 2008 - Apr 2018

  Lankford Protective Services, Greensboro, NC September 2008 –April 2016 North Carolina A&T State University, Guilford County Court House Security Officer  Resident Hall Officer for 3 years  Secured large quantities of equipment for long periods of time.  Certified in risk management  Operated metal detectors  Excellent problem solver  Administrated parking tickets  Management skills Lankford Protective Services, Greensboro, NC September 2008 –April 2016 North Carolina A&T State University, Guilford County Court House Security Officer  Resident Hall Officer for 3 years  Secured large quantities of equipment for long periods of time.  Certified in risk management  Operated metal detectors  Excellent problem solver  Administrated parking tickets  Management skills