Tiff Quan

Account Coordinator, Client Services at Venture PR (Venture Public Relations)
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • English Professional working proficiency
  • Chinese Native or bilingual proficiency
  • Japanese Elementary proficiency

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Credentials

  • IS-29.A: Public Information Officer Awareness
    FEMA
    Sep, 2022
    - Nov, 2024
  • Learning Adobe Spark Post
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Hootsuite Platform Certification
    Hootsuite
    Feb, 2021
    - Nov, 2024
  • Advanced Google Analytics
    Google
    Apr, 2021
    - Nov, 2024
  • Google Analytics for Beginners
    Google
    Apr, 2021
    - Nov, 2024

Experience

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Account Coordinator, Client Services
      • Feb 2023 - Present

      - Conducts daily media scanning and news monitoring for clients by using Google Alerts and Google Trends - Manages media outreach for clients by writing pitches, building media lists, securing and tracking coverages - Writes and publishes press releases and thought leadership pieces for brand stories and product launches - Manages team projects by working closely with different team members and internal departments - Ensures project goals are delivered on time. Leads recurring meetings to maximize client satisfaction Show less

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Public Relations Intern and Senior Associate
      • Jun 2022 - Dec 2022

      - Works with client organizations and coordinates weekly meetings, call agendas and monthly reports - Researches awards and events opportunities to increase clients’ media exposure and expand networks - Works with client organizations and coordinates weekly meetings, call agendas and monthly reports - Researches awards and events opportunities to increase clients’ media exposure and expand networks

    • Student Manager
      • Nov 2019 - May 2021

      - Implemented methods to improve service and team performance to deliver better customer experiences- Trained student workers in all positions and directed them in performance of their duties- Resolved confrontations from both employees and customers - Recorded any absences, tardiness, and deviations from work schedules- Knew and understood all student employee's policies and discipline procedures

    • Food Service Worker
      • Sep 2018 - Oct 2019

      - Carried out FOH operations including serving foods, opening, and closing stations- Assisted in food preparation and production process, kitchen sanitization, and public area cleaning

    • United States
    • Higher Education
    • 700 & Above Employee
    • Admissions Ambassador
      • Oct 2018 - May 2021

      - Led campus tours twice a week to introduce the university to prospective students - Shared experiences and provided a personal outlook on the university - Engaged prospective students and families in conversation and resolved their questions - Staffed special events for prospective and admitted students - Led campus tours twice a week to introduce the university to prospective students - Shared experiences and provided a personal outlook on the university - Engaged prospective students and families in conversation and resolved their questions - Staffed special events for prospective and admitted students

    • United States
    • Public Relations and Communications Services
    • 100 - 200 Employee
    • Account Executive
      • Sep 2020 - Dec 2020

      - Created a thorough PR plan for client 320 Toys aimed at strengthening the brand’s online presence - Produced visual content for Instagram, Facebook, and Pinterest by posting original photos of product and increased followers by 6% - Wrote a press release for pitched to media organizations for client’s story and product - Built a media list of reporters in Great New England area for pitching and got several responses including The Boston Globe - Created a thorough PR plan for client 320 Toys aimed at strengthening the brand’s online presence - Produced visual content for Instagram, Facebook, and Pinterest by posting original photos of product and increased followers by 6% - Wrote a press release for pitched to media organizations for client’s story and product - Built a media list of reporters in Great New England area for pitching and got several responses including The Boston Globe

    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Journalism Intern
      • Jul 2019 - Aug 2019

      - Followed global financial news, media materials and drafted news articles - Assisted writing business news articles and published on the official website - Attended and reported on a business and financial event Alibaba Cloud Summit - Interviewed technology companies such as Microsoft and IBM, focusing on their support of small business and cooperation with Chinese government - Monitored big-tech companies and reported on their quarterly reports - Followed global financial news, media materials and drafted news articles - Assisted writing business news articles and published on the official website - Attended and reported on a business and financial event Alibaba Cloud Summit - Interviewed technology companies such as Microsoft and IBM, focusing on their support of small business and cooperation with Chinese government - Monitored big-tech companies and reported on their quarterly reports

Education

  • University of Southern California
    Master’s, Public Relations and Advertising
    2021 - 2022
  • Boston University
    Bachelor of Science - BS, Public Relations, Journalism, 3.80 GPA
    2018 - 2021
  • International Baccalaureate
    IB Diploma Program
    2015 - 2018
  • Shanghai World Foreign Language Academy
    International Baccalaureate Diploma, International Baccalaureate
    2016 - 2017

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