Experience

LBSU Society for Advancement of Management

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Member

  • Jan 2019 - Present



Happy Harbor Restaurant

• California, United States

• Waitress

  • May 2008 - Jun 2011

  Effectively served up to 60 sit-down customers/shift in a fast-paced environment Executed essential interpersonal skills such as being able to multi-task and communicate effectively with multiple team members Effectively served up to 60 sit-down customers/shift in a fast-paced environment Executed essential interpersonal skills such as being able to multi-task and communicate effectively with multiple team members



Jumbo Buffet

• United States
• 1 - 100 Employee

• Manager and Hostess

  • Mar 2007 - Nov 2008

  Managed payroll, scheduling, delegating tasks, ordering supplies, and interfacing with the health department Handled and resolved customer complaints and issues and provided alternate solutions to enhance customer satisfaction Checked the quality and size of the servings Main contact for restaurant procurement, including ordering food and supplies Managed payroll, scheduling, delegating tasks, ordering supplies, and interfacing with the health department Handled and resolved customer complaints and issues and provided alternate solutions to enhance customer satisfaction Checked the quality and size of the servings Main contact for restaurant procurement, including ordering food and supplies



Textile Manufacturing

• Guangzhou, China

• Small Business Owner

  • Feb 2002 - Nov 2003

  Designed women’s clothing for wholesale Oversaw purchase and delivery of textiles and accessories Executed quality control to ensure production according to specifications Distributed finished products to international wholesales (mostly to SE Asia) Annual gross revenue 300,000 Chinese RMB and yearly profit 120,000 Chinese MB Designed women’s clothing for wholesale Oversaw purchase and delivery of textiles and accessories Executed quality control to ensure production according to specifications Distributed finished products to international wholesales (mostly to SE Asia) Annual gross revenue 300,000 Chinese RMB and yearly profit 120,000 Chinese MB